Intercom Chat Box Embed for Shopify

Intercom Chat Box Embed

Talk to your customers with just a few clicks
Developer
Peter Eigenschink
View on App Store
Intercom Chat Box Embed
Rating
3.0
Feedback
2
Reviews
Chart
#10,911
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are quite polarized, with one user giving it a 5-star rating for working perfectly so far, while another user rated it 1 star and described it as a scam software. The positive review highlights the seamless functionality of the app, but also mentions the requirement of having an active Intercom subscription before installation. On the other hand, the negative review criticizes the app for deceiving users into installing it and then demanding a payment of $59 to continue using it, with poor customer service and lack of functionality being major concerns.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 50%
Less than a month 0%
Less than a year 50%
More than a year 0%
All reviews
5 / 5 Share
Feb. 8, 2023

Works perfectly so far. Remember to have an active Intercom subscription before installing unlike the 1 star comment under.

Store Using app Total reviews Average rating
Wolt Partners Norway About 2 months 1 5.0
1 / 5 Share
March 28, 2021

This is a scam software, they will deceive you to install it first, but in fact, you can’t apply it at all. If you want to apply it, you need to pay 59$C to continue using it, and the service staff will ignore you at all. I don’t want him to finish it in 10 minutes. I have used it for 4 hours, but I still haven’t finished it. I was told that I have to pay 59 to use it. Please don’t be fooled.

Store Using app Total reviews Average rating
Divoom International About 1 hour 4 4.0
Developer Reply

Hey, I am sorry to hear that you are unhappy with our app. The app is a simple, no-code integration of the Intercom chat box into your shop, but you have to obtain the Intercom subscription separately. We tried to make that as clear as possible in the description, so please read the instructions carefully. We explicitly state that you need an active Intercom subscription as the single mandatory prerequisite ("An active Intercom subscription that has Messenger enabled (IMPORTANT!)"). We also happily support every single customer until the app is running. Unfortunately, we have not received any support request from you so far. So if you need any further support to set up the app, please contact our support. Cheers

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