Bailey Nelson Australia review for Intercom: AI Customer Service

4 / 5

May 19, 2025

This is a great app. The main downside for us is that we can't connect multiple stores to our single Intercom instance, but I know that Intercom is working on improvements for that at the moment. Looking forward to when we can connect everything up!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the kind words and for using Intercom! We’re excited to share that multi-store functionality is now live—you can now connect multiple Shopify stores to a single Intercom workspace. We appreciate your patience and support as we rolled this out. If you need any help getting set up, don’t hesitate to reach out to your account manager to enable this for you!

Intercom: AI Customer Service for Shopify
Intercom: AI Customer Service
4.4 star
18 reviews

AI built specifically for customer service excellence

Developer
Shopify App Store