easyplant review for Intercom: AI Customer Service

June 11, 2025

The multistore beta is working great and will be a huge asset as we continue expanding globally. That said, there are a couple of areas that could be improved: It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores. When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays. Looking forward to future updates—this has the potential to be a game-changer for our operations.