East Side Studio review for InterLinks ‑ Internal Linking
Oct. 16, 2024
Don't bother! Use any app but this. I received the worst customer service I have ever experienced. I raised an issue and support tried to gaslight me into believing the issue wasn't caused by the app. 5 minutes later, 'Oh it was caused by our app!'. Garry from support is incredibly rude and unhelpful. I would give 0 stars if I could.
Hi Philip, You brought up an uncommon scenario, and we've since updated our FAQ to help store owners avoid creating InterLinks that match product option buttons like "XL," "2XL," or, in your case, "16 x 16." Your feedback, while maybe a bit strongly stated, is invaluable in helping us improve the app. InterLinks is as robust as it is today because of insights like yours. We tried reaching out to clarify our previous email, but it looks like you had already uninstalled. As an artist, we understand your passion, and you're still good with us, Philip. You're welcome back anytime!
InterLinks Automated Link Management Platform for Shopify