Interparcel Australia
Save on shipping and fulfilment time with Interparcel
Rating
4.4
feedback
17
chart
#982
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
6%
-
Less than a month
6%
-
Less than a year
53%
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More than a year
29%
Reviews Summary
Interparcel is highly praised for its user-friendly interface, excellent customer service, and time-saving features. Users appreciate the seamless integration with Shopify and other platforms, as well as the ability to streamline order processing and save on shipping fees. The app's performance, especially with the Australia Post integration, has been a game-changer for many online stores. However, some users have experienced issues with hidden fees, delayed deliveries, and occasional technical glitches that impacted their store operations. Despite these challenges, the majority of reviews highlight the app's positive impact on small businesses and the dedication of the customer service team, particularly mentioning helpful individuals like Daisy and Alex.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2024
Simple and easy to use, Michael helped me setup my store and gave me access to competitive pricing allowing me to merge all my orders into one simple location. Big fan
April 30, 2024
Interparcel is very useful, and when we were having trouble setting up our store Daisy provided great help and worked with us us to sort everything out.
March 14, 2024
Great customer service and support from most people I have dealt with and particularly Daisy and the Australia Post integration team. The app itself is easy to use and fantastic integration with Shopify. We still get stung occasionally with some unforeseen fees from individual couriers (especially TNT) which results in me just avoiding that courier option. Only feedback would be it would be ideal to get faster updates on parcel locations (i.e.. missing parcels or delayed delivery), however I understand that may not be feasible with IP contacting couriers etc. etc. But if that was something to work towards that would be ideal.
March 5, 2024
A really great app we've been using for some time now. Helped our team with streamlining the process and saving us on shipping fees. Thanks Interparcel and Alex from their team for helping us!
March 5, 2024
Daisy went truly above and beyond with the service and support she offered us. If all tech companies in the world had staff life Daisy, the world would run a lot smoother
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