Interparcel Australia for Shopify

Interparcel Australia

Save on shipping and fulfilment time with Interparcel

Developer
View on App Store

Rating

4.9

feedback

25

Reviews

chart

#1,976

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    12%
  • Less than a year
    48%
  • More than a year
    32%

Reviews Summary

The Interparcel app for Shopify has received overwhelmingly positive reviews from users. Customers have praised the exceptional customer service provided by team members like Daisy and Martin, highlighting their promptness, professionalism, and willingness to go above and beyond to assist with integrations and technical issues. Users appreciate the ease of use of the app, especially after the introduction of the Australia Post integration, which has streamlined order processing and saved valuable time. The competitive pricing, user-friendly interface, and one-stop-shop functionality have been key factors in enhancing the online business operations of merchants. However, there have been a few mentions of hidden fees, occasional issues with specific courier services, and the need for faster updates on parcel locations. Overall, the Interparcel app has been instrumental in optimizing shipping processes for small businesses on Shopify.

Highlights

Exceptional customer service and support
Ease of use and time-saving features
Competitive pricing and user-friendly interface
Issues with hidden fees and courier services
Need for faster updates on parcel locations

Rating Breakdown

  • 5
    88% (22 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 100% (25)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 16, 2025

Daisy is a superstar, She has gone beyond and above to make the integrations happen for us ! Very happy with her level of knowledge and service

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2025

Setting up the Interparcel app for our Shopify store has involved a fair bit of configuration to suit our business, but the support we've received—especially from Daisy—has made a big difference. She's been prompt, professional, and genuinely helpful throughout the process. It's been great to have such responsive support while getting everything in place.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Great support from the Interparcel Shipping Tools team! We encountered a small tech error, but after contacting their tech support team, they promptly fixed it on their end. Very supportive and great attitude!

Using app

About 2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Nov. 26, 2024

Daisy was able to seamlessly integrate my Website orders though Interparcel, saving me a lot of time, as I was manually entering info previously. Great App. I can't recommend Daisy highly enough, as she went above and beyond to help our company, Thank you

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Cant recommend enough! able to get access to very good freight pricing, very easy to use system and most importantly very fast customer support! Daisy has replied to my emails soo fast everytime, the online chat help is also very good. just had a very weird issue which was caused on the other side which wasnt interparcels system but they managed to find the fault and fix it for me, on top of this ive mentioned a few features which would be cool to see and they are working on these to, dont hesitate to get this integration it is very much worth it

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

All reviews

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