Interparcel Australia
Save on shipping and fulfilment time with Interparcel
Rating
4.7
feedback
23
chart
#1,386
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
4%
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Less than a month
9%
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Less than a year
48%
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More than a year
35%
Reviews Summary
The reviews for the Interparcel Shipping Tools app are overwhelmingly positive, highlighting the exceptional customer support provided by the team, especially individuals like Daisy and Martin. Users appreciate the seamless integration with Shopify, time-saving features, competitive pricing, and the recent addition of Australia Post integration. The app has been praised for streamlining order processing, simplifying shipping, and improving overall business operations. However, there are a few mentions of unforeseen fees from individual couriers and occasional technical issues. Overall, the app is highly recommended for its user-friendliness and helpful customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 27, 2024
Great support from the Interparcel Shipping Tools team! We encountered a small tech error, but after contacting their tech support team, they promptly fixed it on their end. Very supportive and great attitude!
Nov. 26, 2024
Daisy was able to seamlessly integrate my Website orders though Interparcel, saving me a lot of time, as I was manually entering info previously. Great App. I can't recommend Daisy highly enough, as she went above and beyond to help our company, Thank you
Oct. 17, 2024
Cant recommend enough! able to get access to very good freight pricing, very easy to use system and most importantly very fast customer support! Daisy has replied to my emails soo fast everytime, the online chat help is also very good. just had a very weird issue which was caused on the other side which wasnt interparcels system but they managed to find the fault and fix it for me, on top of this ive mentioned a few features which would be cool to see and they are working on these to, dont hesitate to get this integration it is very much worth it
Sept. 21, 2024
Integration is fantastic, especially now that Australia Post is an option. Saves an incredible amount of time. Prices at Interparcel are also quite competitive. Martin has been great at providing me with the best service. The claims team could be a bit more logical and transparent. Everything else is great.
Sept. 17, 2024
The shopify app has taken our online business to another level. I can log in anytime and find anything I need to know. I can search any of our products and find their stats within a minute. Now that I’ve incorporated shipping into the app, I’m now also shipping with ease. Shopify integrates also with our accounting program which has again made our business so much easier to run and operate. I’m not very tech savvy person so the one on one assistance I’ve experienced from the shopify team to help set up our shopify has been fantastic. Highly recommend any business to use this app.
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