Interparcel Australia
Save on shipping and fulfilment time: Australia Post, UPS, DHL
Rating
4.5
feedback
26
chart
#1,528
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
4%
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Less than a month
12%
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Less than a year
46%
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More than a year
35%
Reviews Summary
The Interparcel app for Shopify has received overwhelmingly positive reviews from users. Customers have praised the exceptional customer service provided by team members like Daisy, Martin, and Alex. The app has been commended for its ease of use, time-saving features, competitive pricing, and seamless integrations with Shopify and other platforms. Users have highlighted the efficiency of the app in streamlining order processing, dispatching, and shipping, making it a valuable asset for small businesses. However, there have been a few mentions of hidden fees, unforeseen charges from individual couriers, and occasional technical issues that impacted the overall experience for some users.
Highlights
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All reviews
Jan. 20, 2026
The shipping cost is very competitive, but the app’s support experience is quite poor. I have two major issues that are deal-breakers for me: Imported Orders Not Fetched Shopify Marketplace Connect imported orders from Amazon and eBay are not automatically fetched. This requires manual entry for each order. Other shipping apps handle these imported orders without any issues. Interparcel Reference Tracking Numbers Not Supported by Shopify or Amazon or eBay. Interparcel reference tracking numbers are not supported by the Shopify Tracking App due to Cloudflare. As a result, the Shopify order shipment status remains stuck at “Tracking added” and does not update. Workaround: I currently have to manually copy and paste the native carrier’s tracking number for each order. Suggested Improvement: I would like an option when making a booking to choose whether to update the order using the carrier’s tracking number. Ideally, this could be: A one-time choice per booking, or A default setting applied to all orders, or Rules that can be configured to automatically use the carrier’s tracking number.
July 16, 2025
Daisy is a superstar, She has gone beyond and above to make the integrations happen for us ! Very happy with her level of knowledge and service
April 30, 2025
Setting up the Interparcel app for our Shopify store has involved a fair bit of configuration to suit our business, but the support we've received—especially from Daisy—has made a big difference. She's been prompt, professional, and genuinely helpful throughout the process. It's been great to have such responsive support while getting everything in place.
Nov. 27, 2024
Great support from the Interparcel Shipping Tools team! We encountered a small tech error, but after contacting their tech support team, they promptly fixed it on their end. Very supportive and great attitude!
Nov. 26, 2024
Daisy was able to seamlessly integrate my Website orders though Interparcel, saving me a lot of time, as I was manually entering info previously. Great App. I can't recommend Daisy highly enough, as she went above and beyond to help our company, Thank you
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