Interparcel Australia
Save on shipping and fulfilment time with Interparcel
Rating
4.7
feedback
21
chart
#1,426
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
5%
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Less than a month
10%
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Less than a year
52%
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More than a year
29%
Reviews Summary
The reviews for the Interparcel Shopify App are overwhelmingly positive, with users praising the app for its ease of use, competitive pricing, and excellent customer support. Many users highlighted the seamless integration with Shopify, time-saving features, and the ability to streamline their shipping processes. The customer service team, especially individuals like Daisy and Martin, received high praise for their responsiveness and assistance in resolving issues. However, there were a few mentions of occasional unforeseen fees from individual couriers and the need for faster updates on parcel locations. Overall, the Interparcel Shopify App seems to be a valuable asset for small businesses looking to optimize their shipping operations and enhance customer experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 17, 2024
Cant recommend enough! able to get access to very good freight pricing, very easy to use system and most importantly very fast customer support! Daisy has replied to my emails soo fast everytime, the online chat help is also very good. just had a very weird issue which was caused on the other side which wasnt interparcels system but they managed to find the fault and fix it for me, on top of this ive mentioned a few features which would be cool to see and they are working on these to, dont hesitate to get this integration it is very much worth it
Sept. 21, 2024
Integration is fantastic, especially now that Australia Post is an option. Saves an incredible amount of time. Prices at Interparcel are also quite competitive. Martin has been great at providing me with the best service. The claims team could be a bit more logical and transparent. Everything else is great.
Sept. 17, 2024
The shopify app has taken our online business to another level. I can log in anytime and find anything I need to know. I can search any of our products and find their stats within a minute. Now that I’ve incorporated shipping into the app, I’m now also shipping with ease. Shopify integrates also with our accounting program which has again made our business so much easier to run and operate. I’m not very tech savvy person so the one on one assistance I’ve experienced from the shopify team to help set up our shopify has been fantastic. Highly recommend any business to use this app.
May 29, 2024
Simple and easy to use, Michael helped me setup my store and gave me access to competitive pricing allowing me to merge all my orders into one simple location. Big fan
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