Invento: Virtual Inventory Pro
The reviews for this Shopify App are quite mixed, with a combination of both positive and negative feedback. On the positive side, users appreciate the app's ability to manage raw material inventory effectively, especially for businesses that deal with bulk stocking and repacking orders. The customer service is also highlighted as responsive and helpful, with instances of immediate issue resolution. Users find the app easy to use, with features like real-time inventory sync and detailed movement logs being particularly beneficial for streamlining operations. Additionally, the app's mapping structure is praised for helping users track availability and plan purchases efficiently. However, on the negative side, there are reports of the app being buggy and not working as advertised, leading to incorrect inventory tracking and overselling of out-of-stock items. Some users have expressed frustration over the lack of resolution for reported issues, despite assurances from the team to investigate.
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I cannot recommend installing this application. It is simply too buggy and does not work as advertised. I spent many days setting it up, hopeful it would improve my business, but instead it put my operations at risk. Incorrect inventory tracking and overselling out-of-stock items create a poor customer experience—especially for a business that takes customer trust seriously. Despite reporting these issues multiple times, there has been no resolution or fix, only assurances that the team will “look into it.” Avoid.
We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. Our team has tried reaching out multiple times but unfortunately hasn’t received a response yet. We genuinely care about our customers’ operations and remain fully committed to understanding and resolving any issues you’re facing. Based on your earlier feedback, we also implemented fractional inventory logs as requested to help address your requirements. We would really like the opportunity to review your setup together and ensure everything works as expected. Please contact our support team at your convenience so we can work with you to resolve this as quickly as possible. We’re committed to making this right.
We sought an app that offers Raw-Material Inventory Management at an affordable price and this app provides what we needed. Also, they continue to make an effort to improve their app and have great customer support. Rahul and app's tech-team addressed the issue we faced, and it was solved immediately. We recommend it.
this app is a life saver for those maintaining bulk stocking and then repacking them as and when they get orders. theor customer service is too good.
We have been in search for an affordable app that manages end to end inventory, from raw materials to finished goods, and this app does it all. Very use to ease. Great app, highly recommend it!
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