Invento: Virtual Inventory Pro
The reviews for this Shopify App are mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the app's functionality in managing raw material inventory, bulk stocking, and end-to-end inventory management. The app has been described as a life saver for businesses dealing with complex inventory processes, offering ease of use and real-time inventory sync. Users also praise the app for its customer service, with mentions of quick issue resolution and continuous improvements. However, on the negative side, there are reports of bugs and issues with inventory tracking, leading to overselling of out-of-stock items and a poor customer experience. Some users have expressed frustration with the lack of resolution for these issues despite reporting them multiple times.
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I cannot recommend installing this application. It is simply too buggy and does not work as advertised. I spent many days setting it up, hopeful it would improve my business, but instead it put my operations at risk. Incorrect inventory tracking and overselling out-of-stock items create a poor customer experience—especially for a business that takes customer trust seriously. Despite reporting these issues multiple times, there has been no resolution or fix, only assurances that the team will “look into it.” Avoid.
We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. Our team has tried reaching out multiple times but unfortunately hasn’t received a response yet. We genuinely care about our customers’ operations and remain fully committed to understanding and resolving any issues you’re facing. Based on your earlier feedback, we also implemented fractional inventory logs as requested to help address your requirements. We would really like the opportunity to review your setup together and ensure everything works as expected. Please contact our support team at your convenience so we can work with you to resolve this as quickly as possible. We’re committed to making this right.
We sought an app that offers Raw-Material Inventory Management at an affordable price and this app provides what we needed. Also, they continue to make an effort to improve their app and have great customer support. Rahul and app's tech-team addressed the issue we faced, and it was solved immediately. We recommend it.
this app is a life saver for those maintaining bulk stocking and then repacking them as and when they get orders. theor customer service is too good.
We've tried a bunch of apps, and finally landed on this! It's great that they have thought and created a holistic solutions solving for most of the use cases. Great app, must try!
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