Inventory Planner by Sage
Inventory insights to forecast, order and manage stock easily.
Rating
4.4
feedback
146
chart
#288
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
14%
-
Less than a year
51%
-
More than a year
34%
Reviews Summary
Inventory Planner has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer support, with specific team members like Yi Chan, Ben, Jansen, Nathan, and Karen being praised for their professionalism, knowledge, and responsiveness. Users appreciate the platform's ability to provide clear visibility into inventory management, accurate forecasting, and real-time sales data. The app is described as a game-changer for many, helping businesses optimize purchasing decisions and streamline inventory processes. On the other hand, negative reviews mention issues with slow customer support, syncing problems, high fees, lack of integration with third-party providers, and challenges with forecasting accuracy and seasonal product management. Some users also expressed frustration with the app's interface, lack of phone support, and the need for manual workarounds to achieve accurate results.
Highlights
Review RSS Feed
All reviews
Dec. 23, 2025
Lavender was a great help when I didn't understand why csvs were connected
Dec. 4, 2025
I’ve had an excellent experience working with Inventory Planner, and I’d like to highlight the outstanding support provided by their team member, Yi Chan. He has been consistently professional, knowledgeable, and incredibly patient throughout our interactions. Chan took the time to understand our business needs in detail and guided us through every step with clarity and efficiency. His ability to explain complex functions in a simple, practical way has made a huge difference in our workflow. Thanks to his help, we’ve been able to optimise our inventory processes and feel much more confident using the platform. Overall, I’m very impressed with both the product and the level of customer support. Chan’s dedication and expertise truly set a high standard. Highly recommended.
Oct. 31, 2025
We've been using Inventory Planner for over a year now, and it’s become an essential part of how we manage our purchasing and inventory across multiple sales channels. The platform gives us clear visibility into what to reorder, when to reorder, and how much to buy; all based on accurate forecasting and real-time sales data. Highly recommend Inventory Planner to any growing e-commerce business that wants to take control of stock and purchasing decisions.
Store
Supplement Hub Global
Using app
About 4 years
Thank you so much for sharing your experience and for being part of the Inventory Planner community for over a year! We’re thrilled to hear that Inventory Planner has become such an integral part of your purchasing and inventory management process. It’s wonderful to know our forecasting and insights are helping you make confident, data-driven decisions as you grow. We truly appreciate your recommendation and look forward to continuing to support your success!
Oct. 27, 2025
Great support
We love to hear this. And, we wholeheartedly agree with you! Thank you for your kind words.
Oct. 20, 2025
Terrible, terrible experience. Something broke with the connection at the end of September 2025 and it has basically rendered IP useless to us. The data is not syncing and we are not able to use it even though we JUST paid for an entire year ($4k). Customer service is slow to respond and we're now demanding a full refund after 21+ days of "attempting to resolve this with our engineers." Even their parent company, Sage, knows nothing about them. Tried calling Sage and cx was clueless as to who IP was. If you choose to use them, I recommend proceeding with high caution and low expectations.
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