Rating

4.4

feedback

147

Reviews

chart

#284

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    13%
  • Less than a year
    51%
  • More than a year
    34%

Reviews Summary

Inventory Planner has received a mix of positive and negative reviews from users. Many users appreciate the platform for its clear visibility into purchasing and inventory management, accurate forecasting, and real-time sales data. The support team is highlighted as being incredibly helpful and responsive, with specific mentions of team members like Jansen, Ade, and Nathan. Users also find the software to be powerful, feature-rich, and a game-changer for managing stock and procurement processes. However, some users have faced challenges with the app, including issues with data syncing, high subscription costs, lack of integration with certain systems, and difficulties in forecasting accurately for seasonal products.

Highlights

Positive aspects highlighted include accurate forecasting, real-time sales data, and clear visibility into purchasing and inventory management.
Users appreciate the helpful and responsive support team, with specific mentions of team members like Jansen, Ade, and Nathan.
Challenges faced by users include issues with data syncing, high subscription costs, lack of integration with certain systems, and difficulties in forecasting accurately for seasonal products.

Rating Breakdown

  • 5
    85% (125 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (4 ratings)
  • 1
    9% (13 ratings)

Reviews with Text

  • 99% (146)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

I’ve had an excellent experience working with Inventory Planner, and I’d like to highlight the outstanding support provided by their team member, Yi Chan. He has been consistently professional, knowledgeable, and incredibly patient throughout our interactions. Chan took the time to understand our business needs in detail and guided us through every step with clarity and efficiency. His ability to explain complex functions in a simple, practical way has made a huge difference in our workflow. Thanks to his help, we’ve been able to optimise our inventory processes and feel much more confident using the platform. Overall, I’m very impressed with both the product and the level of customer support. Chan’s dedication and expertise truly set a high standard. Highly recommended.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

We've been using Inventory Planner for over a year now, and it’s become an essential part of how we manage our purchasing and inventory across multiple sales channels. The platform gives us clear visibility into what to reorder, when to reorder, and how much to buy; all based on accurate forecasting and real-time sales data. Highly recommend Inventory Planner to any growing e-commerce business that wants to take control of stock and purchasing decisions.

Store

Supplement Hub Global

Using app

About 4 years

Developer Reply

Thank you so much for sharing your experience and for being part of the Inventory Planner community for over a year! We’re thrilled to hear that Inventory Planner has become such an integral part of your purchasing and inventory management process. It’s wonderful to know our forecasting and insights are helping you make confident, data-driven decisions as you grow. We truly appreciate your recommendation and look forward to continuing to support your success!

5 / 5 Share

Oct. 27, 2025

Great support

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We love to hear this. And, we wholeheartedly agree with you! Thank you for your kind words.

1 / 5 Share

Oct. 20, 2025

Terrible, terrible experience. Something broke with the connection at the end of September 2025 and it has basically rendered IP useless to us. The data is not syncing and we are not able to use it even though we JUST paid for an entire year ($4k). Customer service is slow to respond and we're now demanding a full refund after 21+ days of "attempting to resolve this with our engineers." Even their parent company, Sage, knows nothing about them. Tried calling Sage and cx was clueless as to who IP was. If you choose to use them, I recommend proceeding with high caution and low expectations.

Using app

Over 4 years

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 30, 2025

Excellent, very good service and my problem was resolved.

Store

Henrys

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the kind words and taking time to post a review. We are really glad to hear your issue was resolved and that the service felt solid. We always aim to be clear, responsive, and genuinely helpful, so it’s great to know that came through. If anything crops up down the line, we’re here and always happy to assist. Thanks again 😎 Kindest regards, Ade Inventory Planner by Sage Team

All reviews

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