Inventory Planner by Sage
Inventory Planner by Sage: Boost Sales & Reduce Stockouts
Rating
4.2
feedback
152
chart
#239
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
7%
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Less than a year
39%
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More than a year
53%
Reviews Summary
Inventory Planner has received mixed reviews from users. Positive aspects include its ability to help with inventory forecasting and integration with platforms like Amazon. Users appreciate the support team's responsiveness and assistance in resolving issues. However, negative feedback revolves around syncing issues with Shopify, challenges in accurate forecasting, and difficulties in navigating the interface. Some users also mention pricing changes and lack of satisfactory customer support after the initial training period. Overall, Inventory Planner seems to be a useful tool for inventory management but may have room for improvement in certain areas.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 27, 2025
Very helpful advice from Nathan, totally understood the assignment and executed with aplomb!!
Feb. 23, 2025
Software itself works fine and I used it for a few years. It saved me a lot of time with PO and forecasting stock levels. HOWEVER, since purchasing IP, Sage have increased the annual/semi annual fees dramatically with no signs of stopping. They will corner you in an automatically renewing contract and bleed you dry. Luckily there are a number of solid alternatives out there now. I would avoid at all costs and recommend you do not sign any contracts.
Jan. 28, 2025
We have used Inventory Planner for years and were big fans of the tool. It has helped us with inventory forecasting in the past. Over the last few months, we have had significant challenges with Inventory Planner API with Shopify, and our data has been intermittently been syncing in Inventory Planner. For example, our last sync was Jan 13, 2025. This syncing issue has repeatedly happened over the last quarter of 2024 into 2025. This has disrupted our analysis and forecast planning. We believe the Inventory Planner is working on a solution on updating their API to Shopify, but its not clear to us when this will be fixed and help our team with. We would love to keep working with Inventory Planner if they can provide a stable API with Shopify.
Hi there, Thank you for your feedback and for being a long-time user of Inventory Planner. We understand how frustrating sync issues can be, and we really appreciate your patience while we worked on a solution. The issue was caused by Shopify moving to a new system, GraphQL, and no longer supporting the old system (REST API) that our connector was built on. This change made it harder for us to resolve the issue quickly, but we’ve since put in a fix, and the sync is now working reliably. If you have any questions or need more help, our support team is always here for you! Kindest regards, Ade Inventory Planner by Sage Team
Dec. 21, 2024
This app ended up being useless for us, a huge waste of time and money. Be careful what you commit to, make sure you have an out if you can't use it. We couldn't generate accurate forecasts that take into account the seasonality of our product. When set to last sales, which was originally recommended by the IP team, it dramatically over forecasted sales and reorders. The other two methods didn't work either. Forecasting at a category level was overridden in the system. We were unable to plan Net vs Gross sales, return rate, or discount rate Couldn't see critical metrics by week/month to create manual plans such as % to LY, build, discount rate, AUR, AIR. Couldn't group or view by key attributes or export a list of skus and each attribute column. The interface is generally inefficient and difficult to navigate. Simple updates create a lag when attempting to save changes. It's possible it would work for a non seasonal business with products that all have the same attributes, especially if there are a lot of people to manage it. Just make sure you can get out of it if it doesn't work.
Hi there, Thank you for providing such detailed feedback. While we understand the challenges you’ve encountered, we want to emphasize that we provided training to the team members you designated, however we appreciate your openness and the opportunity to respond to your concerns. From our perspective, we trained the users identified by your team during onboarding and recommended including additional team members to ensure a more comprehensive rollout. While there is an associated fee for additional training of users not initially included, we also provide free, on-demand training videos on our YouTube channel for those looking to further their understanding at no extra cost. We’re sorry to hear that Inventory Planner hasn’t yet met your expectations. Our Support team is here to assist with specific questions, and we’re committed to helping you get the most out of the platform. Please don’t hesitate to reach out directly so we can work together to address your immediate needs and find a solution that works best for you. Thank you again for your feedback—we’re here to help. Kindest regards, Ade Inventory Planner by Sage Team
Oct. 9, 2024
Just signed up for this, excited to see how it all works!
Hi there, Thank you so much for taking time to write us a review! It is great to see you are ready to see how the software can help you 😎 Please be sure to reach out to us via the Chatbot if you need any help from our Support team. Thanks again! Kindest regards, Ade Inventory Planner by Sage
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