Inventory Planner by Sage
Inventory Planner by Sage: Boost Sales & Reduce Stockouts
Rating
4.5
feedback
169
chart
#248
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
0%
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Less than a month
7%
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Less than a year
40%
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More than a year
51%
Reviews Summary
Inventory Planner is highly praised for its inventory planning and forecasting capabilities, with many users noting that it has replaced manual processes and saved them significant time. The app is commended for its dynamic forecasting tools, seamless integration with various systems, and the ability to optimize stock purchases. Users appreciate the responsive customer support team, particularly mentioning specific team members who have been helpful. However, some users have raised concerns about the pricing model, with reports of significant fee increases and challenges with contracts. There are also mentions of issues with API syncing and occasional bugs affecting the user experience. Overall, Inventory Planner is seen as a valuable tool for managing inventory efficiently, but there are areas where improvements could be made, such as pricing transparency and technical support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 21, 2025
Inventory-planner has simplified the complexities of our forecasting and production planning, making it easier to wrangle the many moving parts of our operation. The platform is intuitive, flexible and fast, allowing us to customize and streamline our processes. Most importantly, the team is exceptionally responsive, always ready to assist and provide support when needed.
April 21, 2025
I've been using Inventory Planner for a while now, and while the tool itself is powerful and feature-rich, what truly makes it invaluable is the exceptional support team. Honestly, if it weren’t for the amazing help I’ve received—especially from Jansen—I would’ve already switched to another system. Inventory planning can be complex and, at times, incredibly frustrating. Recently, I ran into serious challenges with skewed forecasts caused by limited Shopify data. Jansen didn’t just assist—he saved the day. His expertise, patience, and clear communication turned a situation that had me reaching out to competitors into a moment of relief. The support he gave was better than what I’ve experienced from most paid consultants. If you're considering Inventory Planner, know this: the tool is solid—but what really makes it stand out is the world-class support behind it. And Jansen? He’s the best of the best. Give that man a raise.
April 11, 2025
I’ve been using the software service from this company and have had a truly great experience so far. The customer support has been outstanding, especially from Ade, who has been incredibly helpful, responsive, and professional. It’s rare to find such dedication and care in customer service these days. I highly recommend their service and truly appreciate the excellent support provided. Keep up the great work!
Hi there James, Wow! Thank you so much for your review. It’s truly wonderful to hear that you’ve had such a great experience so far! Providing a seamless experience, both in day to day use and through our interactions is always our goal. On a personal note, I really appreciate your kind words about my support. You are incredibly kind, and I’m grateful for your feedback. I’m delighted to know that you recommend using Inventory Planner by Sage and that you’ve received excellent support whenever needed. While this is always our intention, reading your testimony makes it all the more meaningful. Thank you again! 😎 Please be sure to reach out to us if you need anything at all. Kindest regards, Ade Inventory Planner by Sage Team
April 10, 2025
We have been using Inventory Planner for a few years now and find it very helpful in managing our inventory and procurement process. The support team is very helpful too.
Hi there, Thank you so much for taking time out of your day to share your experience of using Inventory Planner by Sage. It's brilliant to see that you are finding it really helpful and that it is working as expected to manage your inventory levels and improve your procurement process. I am also so pleased to see that you have been receiving such great support from our support team, that is always our intention but to read it first hand is so good! Thanks again please do not hesitate to reach out to us if we can help with anything else 😎 Best regards, Ade Inventory Planner by Sage Team
April 8, 2025
This is a great inventory planning tool that has replaced the manual Excel sheets we previously used. It has significantly reduced the time spent on forecasting and tracking of inventory across a few countries/warehouses The customer success team has also been very responsive and helpful whenever we needed support. :)
Hi there, Thank you for sharing your experience of using our software. We're glad to know that Inventory Planner has streamlined your workflow by moving you away from spreadsheets, and that in turn it is making a noticeable difference in how you manage forecasting and stock tracking across multiple locations. It's also really great to hear our customer success team has met your expectations—being available when you need us is a priority. Thanks again for your feedback, please do not hesitate to reach out anytime you need us! Best regards, Ade Inventory Planner by Sage Team
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