Inventory Planner by Sage
The reviews for Inventory Planner on Shopify are mostly positive, highlighting the excellent support provided by the team members, the effectiveness of the platform in inventory management and forecasting, and the time-saving features it offers. Customers appreciate the clear visibility into reordering, accurate forecasting, and real-time sales data that Inventory Planner provides. The support team, including members like Yi Chan, Jansen, Lavender, Ben, Nathan, and Jasper, is praised for being professional, knowledgeable, and responsive. However, there are some negative reviews mentioning issues with data syncing, high fees, lack of transparency in business model changes, and challenges with forecasting accuracy for seasonal products.
Inventory Planner is an exceptional tool as far as forecasting is concerned. We'd recommend it to anyone looking for tighter control of their purchasing and reporting.
Really helpful for keeping inventory under control as the store grows. The forecasting and replenishment recommendations make it much easier to know what needs to be reordered and when, without constantly relying on spreadsheets or manual calculations. I also like the detailed reporting and visibility into stock levels, which helps with purchasing decisions and prevents both overstocking and running out of popular products. It has made inventory planning much more organized and less time-consuming. Definitely recommended for any growing e-commerce business.
I've been using Inventory Planner for 3 years now, and have just committed to using it for another 3 more. The software is great, with a very helpful team working behind the scenes. Kate, my Customer Success Manager, is an asset to the team, and is always there to help where needed.
Lavender was a great help when I didn't understand why csvs were connected
We honestly couldn't agree more. Lavender is legendary! Thank you for your feedback and for being part of our community!
I’ve had an excellent experience working with Inventory Planner, and I’d like to highlight the outstanding support provided by their team member, Yi Chan. He has been consistently professional, knowledgeable, and incredibly patient throughout our interactions. Chan took the time to understand our business needs in detail and guided us through every step with clarity and efficiency. His ability to explain complex functions in a simple, practical way has made a huge difference in our workflow. Thanks to his help, we’ve been able to optimise our inventory processes and feel much more confident using the platform. Overall, I’m very impressed with both the product and the level of customer support. Chan’s dedication and expertise truly set a high standard. Highly recommended.
Thank you for the wonderful feedback! We’re thrilled to hear how impactful Inventory Planner has been for your team and that Chan provided such outstanding support. It’s great to know his guidance helped you optimize your processes and gain confidence in the platform. We truly appreciate the recommendation and look forward to continuing to support your success.
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