Inventory Planner by Sage
Inventory Planner has received mostly positive reviews for its functionality and customer support. Users appreciate the clear visibility into inventory management, accurate forecasting, and real-time sales data provided by the platform. The support team, including members like Yi Chan, Jansen, Ade, Lavender, and Nathan, has been highlighted for their professionalism, knowledge, and responsiveness in helping users navigate the app and resolve any issues. However, there are some negative aspects mentioned in the reviews, such as syncing issues with Shopify, high subscription fees, and challenges with forecasting accuracy for seasonal products. Some users also expressed dissatisfaction with the lack of robustness in the app and the manual work required for accurate results.
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I've been using Inventory Planner for 3 years now, and have just committed to using it for another 3 more. The software is great, with a very helpful team working behind the scenes. Kate, my Customer Success Manager, is an asset to the team, and is always there to help where needed.
Lavender was a great help when I didn't understand why csvs were connected
We honestly couldn't agree more. Lavender is legendary! Thank you for your feedback and for being part of our community!
I’ve had an excellent experience working with Inventory Planner, and I’d like to highlight the outstanding support provided by their team member, Yi Chan. He has been consistently professional, knowledgeable, and incredibly patient throughout our interactions. Chan took the time to understand our business needs in detail and guided us through every step with clarity and efficiency. His ability to explain complex functions in a simple, practical way has made a huge difference in our workflow. Thanks to his help, we’ve been able to optimise our inventory processes and feel much more confident using the platform. Overall, I’m very impressed with both the product and the level of customer support. Chan’s dedication and expertise truly set a high standard. Highly recommended.
Thank you for the wonderful feedback! We’re thrilled to hear how impactful Inventory Planner has been for your team and that Chan provided such outstanding support. It’s great to know his guidance helped you optimize your processes and gain confidence in the platform. We truly appreciate the recommendation and look forward to continuing to support your success.
We've been using Inventory Planner for over a year now, and it’s become an essential part of how we manage our purchasing and inventory across multiple sales channels. The platform gives us clear visibility into what to reorder, when to reorder, and how much to buy; all based on accurate forecasting and real-time sales data. Highly recommend Inventory Planner to any growing e-commerce business that wants to take control of stock and purchasing decisions.
Thank you so much for sharing your experience and for being part of the Inventory Planner community for over a year! We’re thrilled to hear that Inventory Planner has become such an integral part of your purchasing and inventory management process. It’s wonderful to know our forecasting and insights are helping you make confident, data-driven decisions as you grow. We truly appreciate your recommendation and look forward to continuing to support your success!
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