Reesenutrition review for Inventory Source
March 18, 2018
We are continuously having inventory syncing issues. This is happening on a weekly basis, and now going on 72 hours with no update at all to inventory numbers. It's especially worse over the weekends when support is not available, or doesn't respond to your messages about the issue. It has been causing, and can cause and has caused orders to be canceled because warehouse will say they are out of stock. We have no idea what inventory numbers are after 3 days of no updates yet we must continue to process orders. Software is improving some but some simple things that would make it more user friendly and more adaptable rather than constantly having to view multiple pages for data are missing still, though suggestions have been made. Support team is helpful but it's a constant state of back and forth emails due to software issues. Time spent would be more valuable finding more profitable products to sell rather than emailing back and forth issues.