Is Direct review for Inventory Source

May 17, 2018

There are some great reviews of our app here, however as you can see below the one directly under this is not so great :( Unfortunately we can not get in touch with this customer and they no longer have a Shopify store. We looked into it on our end and we are not sure this is even a real customer. We make mistakes and are committed to fixing them, but the review below is just simply... not true. We don't add thousands of products by mistake... we don't add products at all these are all user controlled. We don't edit featured collections as our app doesn't modify or remove your existing collections. And lastly we have never had a technical issue for 5 months. We wouldn't be in business if it took that long to fix an issue. We stand by our product and if you have a technical issue we will do everything in our power to solve it as fast as possible. We stand by our service as well and if you feel that our support is not up to par you can email me directly at [email protected] and I'll ensure we are providing your top notch service. It's unfortunate we have to leave a review to respond here, but something had to be said. This review is not fair or true and as you can see this "customer" is in the minority among our many happy customers. -Travis | Managing Director