The Musa Store review for Inventory Source

Aug. 28, 2020

This app is great at times; having the ability to integrate with many different vendors to sell a wide range of products is a huge plus. There are, however, some quirks and downsides that should be addressed by their development team. First, inventory is not always up to date. There are frequent push/pulls between Inventory Source and the source vendor; however, sometimes they don't jive, which results in oversells. The act of overselling can create potential customer service nightmares. Second, PQS updates don't always function as expected. Finally, shipping rules need to be very strictly monitored within Shopify (or whatever shipping app) to ensure that process failures don't occur within Inventory Source. Aside from these small issues (that can become large if not monitored), it's been an excellent app and has allowed us to offer much more than we otherwise could have provided our customers. Recommend: faster/more frequent inventory syncs between the source store and Inventory Source and Inventory Source and the Shopify store in which it is installed.