Flour + Water Baking review for Invoice Falcon
July 20, 2022
Very sorry to be updating my previous review. I decided to uninstall the app as the customer support was not existent for days. I guess these things happen especially if you run a small team. Generally the app is useful and there are many things you can customize (of course there is always room for improvement, I would like to see some extra features becoming available). Recently my invoices would stop displaying as I wanted them to look, font settings no longer worked and I required quick support which came way too late (and still, the issue is not resolved to this day). So I decided to go ahead with a different invoice app.
Hey there! Thanks for the feedback, and I’m sorry about the experience you had with support. You’re right that timely support matters, and we’ve made major improvements there. We now have a much more responsive team and are far more hands-on when issues come up. We’ve also rebuilt large parts of the app since then with better performance and more flexibility. We’re the original creators of the app and have taken it back, and a lot has changed since that period. If you’re open to it, we’d love for you to take another look. :) - Sandesh / CEO
