All reviews

Rating Breakdown

  • 5
    87% (348 ratings)
  • 4
    7% (28 ratings)
  • 3
    3% (12 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 28, 2023

Fantastic service amazing just love the app and very prompt reply from support and very easy to use app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

I needed help with the app and my chat was answered immediately and issue resolved within minutes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

This app is truly the best, and I have tried many! I love the easy customisation, and having 50 free monthly invoices is excellent for my micro start-up business. The customer service is always quick and very helpful! I love how they have a live chat button inside of the app. Today I spoke to Harun, that helped me find where to change my logo image, and they only took less than a few minutes to get back to me. Thank you for your excellent customer support and for creating such a great app!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 4, 2023

j'ai installer cette app et je n'arrivais pas a configurer un parametre, j'ai contacté l'equipe et ils m'ont depannés de suite , je recommande

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

Questa app è fantastica, molto bella. Ti acconsenti di inviare automaticamente le fatture ai clienti in PDF. Raccomando!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 24, 2023

Very fast and nice customer service! Fast replies and accurate answers. Highly reccomended!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Cette application est super. Elle permet d'envoyer automatiquement les factures aux clients ainsi que les CGV en PDF. Le sav est très réactif en cas de problème technique. Je recommande!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

great support, great app which does something shopify should be doing but doesn't. highly recommend

Store

Whatsie

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Great app, does the job as described. Customer support excellent - highly recommend this app to all business.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Harun was very helpful. Answered within minutes and fixed my problem straight away.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

After some struggles trying to contact support, I was able to get the necessary support to help solve my issue. The team was friendly and attentive, so I'm certain that the lack of communication initially was in error, and not a lack of attention by the team at Invoice Hero. I would very much recommend their app.

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hi admin, Thank you so much for your feedback. Yes, there was some error and we have captured that. We will resolve it asap. We are continuously working to serve the best and are glad to know that we were able to rectify the situation and provide you with the necessary assistance. Your positive experience and recommendation will likely be helpful. If you have any further questions or concerns, feel free to let us know at [email protected]! Happy Selling! Best Regards, Reshma

5 / 5 Share

March 31, 2023

This is a great working app with fantastic people behind it. App has everything we needed: automated invoices, ability to design the look how we want it and the VAT field that makes it easier to put VAT on the invoice without having to put it manually into notes. Although the VAT field is in the cart page ( not checkout- that's a shopify issue) it still works great and we had no issues with it. But what I loved the most about this whole experience is the customer service. The people are so helpful and respond within hours or even minutes. They explain everything easily, answer all the questions and give helpful advice. I highly recommend this app for everyone who is looking for what I described above, definitely a good choice! -Olga

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2023

App is very easy to set up use, has a really nice layout for the invoice PDFs, and customer service was very responsive to my questions.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2023

The app works well and is a good addition for my store, plus the customer service team were quick and helpful to answer a query.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

I have found it very easy to use and now our business is doing more wholesaling we will definitely be using it more .

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

This app has fast and great customer service. It is easy and extremely affordable. The option to put in a customers' own P/O number for their reference is an extra that I wasn't sure I would be able to find (it carries the note over from the Shopify order into the invoice). Thank you!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Very easy and customizable. I had a doubt and the support technician Jayakrishnan treated me very professionally, really fast and helpful.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Very prompt customer service, their solution with invoice hero saves us alot of time and efforts. Thank you !

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

I’m very impressed with Invoice Hero Apps! It’s a great app for creating and managing invoices. It’s easy to use, and the features are intuitive and helpful. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2023

We have been using this app for a couple of years. It's an amazing app. The customer support team is also great. I would highly recommend.

Using app

Over 1 year

Total reviews

4

Average rating

5.0