All reviews

Rating Breakdown

  • 5
    87% (341 ratings)
  • 4
    7% (29 ratings)
  • 3
    3% (12 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

April 16, 2023

great support, great app which does something shopify should be doing but doesn't. highly recommend

Store

Whatsie

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Great app, does the job as described. Customer support excellent - highly recommend this app to all business.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Harun was very helpful. Answered within minutes and fixed my problem straight away.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

After some struggles trying to contact support, I was able to get the necessary support to help solve my issue. The team was friendly and attentive, so I'm certain that the lack of communication initially was in error, and not a lack of attention by the team at Invoice Hero. I would very much recommend their app.

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hi admin, Thank you so much for your feedback. Yes, there was some error and we have captured that. We will resolve it asap. We are continuously working to serve the best and are glad to know that we were able to rectify the situation and provide you with the necessary assistance. Your positive experience and recommendation will likely be helpful. If you have any further questions or concerns, feel free to let us know at [email protected]! Happy Selling! Best Regards, Reshma

5 / 5 Share

March 31, 2023

This is a great working app with fantastic people behind it. App has everything we needed: automated invoices, ability to design the look how we want it and the VAT field that makes it easier to put VAT on the invoice without having to put it manually into notes. Although the VAT field is in the cart page ( not checkout- that's a shopify issue) it still works great and we had no issues with it. But what I loved the most about this whole experience is the customer service. The people are so helpful and respond within hours or even minutes. They explain everything easily, answer all the questions and give helpful advice. I highly recommend this app for everyone who is looking for what I described above, definitely a good choice! -Olga

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2023

App is very easy to set up use, has a really nice layout for the invoice PDFs, and customer service was very responsive to my questions.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2023

This app helps us comply with international invoice regulations and has decreased our customer inquiries regarding VAT. Their team is quick to respond to support regarding the app and has been very helpful.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

The app works well and is a good addition for my store, plus the customer service team were quick and helpful to answer a query.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

I have found it very easy to use and now our business is doing more wholesaling we will definitely be using it more .

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

This app has fast and great customer service. It is easy and extremely affordable. The option to put in a customers' own P/O number for their reference is an extra that I wasn't sure I would be able to find (it carries the note over from the Shopify order into the invoice). Thank you!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Very easy and customizable. I had a doubt and the support technician Jayakrishnan treated me very professionally, really fast and helpful.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Very prompt customer service, their solution with invoice hero saves us alot of time and efforts. Thank you !

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

I’m very impressed with Invoice Hero Apps! It’s a great app for creating and managing invoices. It’s easy to use, and the features are intuitive and helpful. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2023

We have been using this app for a couple of years. It's an amazing app. The customer support team is also great. I would highly recommend.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

I just downloaded Invoice Hero through Shopify this morning, have used it for two invoices and so far I am so pleased! JAYAKRISHNAN popped up on my chat screen immediately and was very helpful.

Using app

About 7 hours

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 3, 2023

Great app with even better and friendly customer support. Customizable and felexible at an unbeatable price. Strong recommendation.

Using app

29 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 19, 2023

I was after an invoicing system where I could create a manual order and invoice. I spoke to Jayakrishnan, and he was able to inform me that I can do this manually via Shopify itself. Very quick with the answers for the questions that I had. I would imagine for those that would use this invoicing progrram, they would get very helpful and useful support

Using app

27 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 16, 2023

Great app, easy to set up. Does exactly what it promises. Jatin provided excellent support with a customization. Will recommend to anyone.

Store

Kosibox

Using app

5 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 4, 2023

Very easy to use. Support has helped me with my issue and walked extra-mile to solve it! Huge thanks :)

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

The App is actually great and customer service are very nice and helpful. Jayakrishnan Helped me a lot to overcome an issue that actually was not in the app itself. He kept running over with suggestions that shows how keen he is to my needs.

Using app

7 months

Total reviews

4

Average rating

5.0