Rating
4.3
feedback
6
chart
#5,630
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
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More than a year
17%
Reviews Summary
The reviews for this Shopify App are mixed, with a combination of positive and negative feedback. On the positive side, many users have praised the app for its effectiveness in handling IOSS processing, with one user mentioning that it has significantly reduced their monthly responsibilities. Users also appreciate the responsive customer support team and the ease of use of the app. However, there is a negative review stating that the app didn't work and the customer support was unhelpful. Overall, the app seems to be beneficial for IOSS processing but may have some issues with functionality and customer support.
Highlights
All reviews
Nov. 14, 2025
We have been using this company for quite some time for our IOSS processing. Recently we moved over to Shopify from our old website platform and were very pleased to hear that the company had developed this Shopify compatible app. It links with their system and automatically transfers all the IOSS data from our site. We have now been using it for approx 8 months and can say that it is slick and works exactly as it should. This has removed an enormous amount of work from our monthly IOSS responsibilities, which in itself is worth gold. Highly recommended. RD - FORM Bikefitting
Nov. 7, 2025
The team at CrossBorder VAT have been great and always very responsive. Any queries are answered quickly and clearly and they keep us on schedule for our returns. Very happy with the service and would recommend to anyone who needs help with their IOSS position
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