Rating
4.3
feedback
6
chart
#5,702
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
0%
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Less than a year
67%
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More than a year
17%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users have had a positive experience with the app, finding it easy to use and efficient in handling IOSS processing, others have faced issues with it not working and poor customer support. The positive themes include the app being slick, removing a significant amount of work from IOSS responsibilities, having a responsive team, and being easy to use. On the other hand, the negative themes revolve around the app not functioning properly and lacking effective customer support.
Highlights
Review RSS Feed
All reviews
Nov. 14, 2025
We have been using this company for quite some time for our IOSS processing. Recently we moved over to Shopify from our old website platform and were very pleased to hear that the company had developed this Shopify compatible app. It links with their system and automatically transfers all the IOSS data from our site. We have now been using it for approx 8 months and can say that it is slick and works exactly as it should. This has removed an enormous amount of work from our monthly IOSS responsibilities, which in itself is worth gold. Highly recommended. RD - FORM Bikefitting
Nov. 7, 2025
The team at CrossBorder VAT have been great and always very responsive. Any queries are answered quickly and clearly and they keep us on schedule for our returns. Very happy with the service and would recommend to anyone who needs help with their IOSS position
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