IP Moat ‑ Counterfeit Defence for Shopify

IP Moat ‑ Counterfeit Defence

Detect and remove counterfeit products on online marketplaces
Rating
5.0
Feedback
3
Reviews
Chart
#10,442
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive and describe IP Moat as highly effective for combating counterfeit products and protecting brands across major marketplaces. Reviewers praise the app for dramatically reducing the time and effort needed to find and remove fake listings, with one merchant noting they now spend less than a minute per week managing the issue. Users also highlight strong results, including dozens of counterfeit listings removed across multiple marketplaces, and describe the platform as straightforward and easy to set up. Customer support is another major strength mentioned repeatedly, especially the responsiveness, knowledge, and dedication of Anna and the broader team. Reviewers say the service is quick to solve new problems and is a key part of the app’s value. Pricing is also viewed favorably, with one reviewer calling it very reasonable compared with other companies. There are no clear negative comments in these reviews, aside from the implicit challenge that counterfeit management was previously time-consuming and frustrating before using the app.

Time spent using app
How long merchants keep the app installed.
Less than an hour 33%
Less than a day 33%
Less than a month 0%
Less than a year 33%
More than a year 0%
All reviews
5 / 5 Share
Feb. 22, 2025

IP Moat is an absolute game-changer for tackling counterfeit products! Their platform is incredibly effective, and their customer service is top-notch. Anna, in particular, is amazing—knowledgeable, responsive, and truly dedicated to helping clients. I can’t recommend them more highly! If we could give a hundred stars, we would. Their pricing is very reasonable and far better than other companies out there. They are instrumental for IP protection! So very grateful for their service!

Store Using app Total reviews Average rating
ThumbPRO 2 months 35 4.7
5 / 5 Share
Oct. 16, 2024

Our brand suffered badly from counterfeit products and finding and removing them was very time and energy consuming. With IP Moat this has drastically changed and we now spend less than one (1!) minute per week to keep the all largest marketplaces free from dodgy listings. The customer service from Anna and the team is unbelievable and they are very quick to find solutions to any new problems that arises. I don't use the word "Game Changer" very often but IP Moat is nothing less.

Store Using app Total reviews Average rating
Ass Savers 9 minutes 3 5.0
5 / 5 Share
Oct. 14, 2024

App is straightforward and easy to setup. We have 95 counterfeit listings removed from 7 marketplaces in the last 60 days. Thanks!

Store Using app Total reviews Average rating
Rehook About 2 hours 3 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.