ISBNExpress: Books Importer
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app doesn't work properly it decided to double my entire product line and copied everything making a huge problem and hours of extra work to sit and correct everything 1 by 1 I spent almost 4 days constantly fixing it
We always try to help all booksellers in a friendly and professional way. However, in this case, the review does not reflect what actually happened. Michael from Obsidian Bookstore contacted our support team asking how to update the book collection in his store. Cristina from our support team explained in detail, including screenshots, that for the update process to work correctly, the product's barcode field must contain a valid ISBN. The app uses the ISBN in the product barcode field to identify which book needs to be updated. Despite these clear instructions, Michael still had no ISBN values in the barcode fields of the products to update. As a result, the update process could not work as expected. This was not a problem with the app, but simply a case of the instructions not being followed. Unfortunately, Michael then started communicating with our support team in a threatening and accusatory manner. Since we believe communication should always remain respectful, we decided to stop further communication. We stand behind our app and our support team, as reflected in the many positive reviews we have received. We are always happy to help, but we also expect respectful communication and a willingness to follow the instructions provided.
This app has saved us soooo much time and improved the quality of our online book presentation greatly. I highly recommend it.
Thank you for the feedback! ❤️
Trying to find old books and get the information without having to do all of the data entry by hand is priceless! Filling in the blanks is way better than having to enter every little bit. Thanks for helping those of us in the book-selling industry to streamline our business as much as possible.
Thank you!
Thank you for sharing your review!
Thank you, we're glad the app is useful. :)
Customer service was outstanding. Cristina told me how to resolve my problem right away!
Thank you, I was glad to help!
Thank you for your opinion!
Thank you for sharing your opinion!
Works great with Shopify and greatly expedites the inventory process!
You're welcome, glad you find it useful!
Thank you, we're glad you find the app useful. :)
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