Rating

4.7

feedback

20

Reviews

chart

#1,142

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    5%
  • Less than a month
    15%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for the Itrack Shopify App are overwhelmingly positive, with users praising its ease of installation and use, smooth tracking experience, and excellent customer service. Many users appreciate the app's simplicity and effectiveness in allowing customers to track their orders seamlessly. The customer support team, particularly individuals like Julien and Ludo, receives high praise for their professionalism, knowledge, and responsiveness. Users also highlight the app's free features and its potential for customization.

Highlights

Ease of installation and use, smooth tracking experience
Excellent customer service and support
Simplicity and effectiveness in order tracking
Free features and customization options
Professionalism and responsiveness of customer support team

Rating Breakdown

  • 5
    95% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 8, 2024

Hyper facile à installer et à comprendre, bon hack de pirate pour les dropshippers et good price !! Le SAV est top

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

So far, everything is easy to setup, tracking is much easier and smoother browsing experience. Not buggy at all. I'm glad I switched to Itrack. The customer service is really great, very responsive!

Store

My Store

Using app

7 days

2 / 5 Share

Oct. 27, 2024

Ich habe die App installiert, dann kurz wieder Deinstallliert und wollte sie nun wieder verwenden doch jetzt kann ich die nicht mehr downloaden, ich komme in einen Loop bei shopify und es buggt rum.

Using app

2 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Hey there.. Gaetan here, the founder of iTrack. I just saw your 2 star review and i'm Extremely SORRY to see you had this experience!!!! We take our support very seriously. Is there anything we can possibly do?!!!!! All our other users manage to install the application correctly, maybe you just have a cookie problem. Can you try installing it with another browser?

5 / 5 Share

Oct. 20, 2024

The best tracking app, by far.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Customer Support is Great Good App thanks

Store

QBAY

Using app

About 1 month

Total reviews

22

Average rating

4.1

All reviews

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