iTrack ‑ Order Tracking
Custom order tracker and order lookup as you wish
Rating
4.8
feedback
8
chart
#2,366
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
50%
-
Less than a day
25%
-
Less than a month
25%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for the iTrack app are overwhelmingly positive, with users praising its ease of use, professional interface, and the ability for customers to track their orders in real-time without needing to contact the merchant. Users have noted a significant decrease in support requests related to delivery times since implementing iTrack. The customer support is highly responsive and attentive, adding to the positive experience. However, there are a couple of negative reviews mentioning issues with the free plan, such as automatic count increases and difficulties with reinstallation. Despite these drawbacks, the majority of reviews highlight the app's effectiveness in improving the tracking and delivery experience for customers.
Highlights
Review RSS Feed
All reviews
July 6, 2025
iTrack a littéralement transformé l’expérience client sur ma boutique. L’intégration est ultra simple, l’interface est propre et professionnelle, et mes clients adorent pouvoir suivre leurs commandes en temps réel sans me solliciter. Depuis que j’utilise iTrack, j’ai vu une nette diminution des demandes de support liées aux délais de livraison, ce qui me fait gagner un temps précieux. Le support technique est également très réactif et à l’écoute, ce qui est rare !
July 3, 2025
Application très intuitive, facile à prendre en main. La configuration est simple à mettre en place et la fonction de traduction est un vrai plus. Un 5 étoiles mérité !
Oct. 27, 2024
Ich habe die App installiert, dann kurz wieder Deinstallliert und wollte sie nun wieder verwenden doch jetzt kann ich die nicht mehr downloaden, ich komme in einen Loop bei shopify und es buggt rum.
Hey there.. Gaetan here, the founder of iTrack. I just saw your 2 star review and i'm Extremely SORRY to see you had this experience!!!! We take our support very seriously. Is there anything we can possibly do?!!!!! All our other users manage to install the application correctly, maybe you just have a cookie problem. Can you try installing it with another browser?
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