Rating

4.1

feedback

8

Reviews

chart

#2,411

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    25%
  • Less than a month
    25%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mostly positive, with users praising its ease of use, effectiveness in tracking, and helpful customer support. The app is described as intuitive, simple to set up, and beneficial for branding and fulfilling customer needs. However, there are a couple of negative reviews mentioning issues with the free plan, such as automatic account upgrades and limitations in editing order statuses. Some users also experienced difficulties with re-downloading the app.

Highlights

Ease of use and effectiveness
Helpful customer support
Issues with free plan limitations
Difficulties with re-downloading the app

Rating Breakdown

  • 5
    75% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    25% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 6, 2025

I'm more than satisfied, this app really helps my ecommerce store to fulfill my customers needs ! I fully recommend

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 3, 2025

Application très intuitive, facile à prendre en main. La configuration est simple à mettre en place et la fonction de traduction est un vrai plus. Un 5 étoiles mérité !

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

So good for my branding on tracking ! Fullfills the promise !

Using app

4 minutes

Total reviews

7

Average rating

5.0

2 / 5 Share

April 7, 2025

visualmente es linda. Pero en el plan gratis hasta cuando se recarga pagina te sube la cuenta de las 50 entradas a la pagina... de todas formas no es lo que buscaba porque no se puedo editar el estado desde mis pedidos... no me sirve. gracias

Using app

About 1 hour

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 27, 2024

Ich habe die App installiert, dann kurz wieder Deinstallliert und wollte sie nun wieder verwenden doch jetzt kann ich die nicht mehr downloaden, ich komme in einen Loop bei shopify und es buggt rum.

Using app

2 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Hey there.. Gaetan here, the founder of iTrack. I just saw your 2 star review and i'm Extremely SORRY to see you had this experience!!!! We take our support very seriously. Is there anything we can possibly do?!!!!! All our other users manage to install the application correctly, maybe you just have a cookie problem. Can you try installing it with another browser?

All reviews

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