iTrack ‑ Order Tracking
Order tracking and order tracker combined with order lookup
Rating
4.1
feedback
10
chart
#2,126
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
60%
-
Less than a day
50%
-
Less than a month
80%
-
Less than a year
20%
-
More than a year
0%
Reviews Summary
The reviews for the iTrack app are overwhelmingly positive, with users praising its ease of setup, customization options, and professional look it gives to their store. Customers appreciate the ability to match the tracking page to their brand colors and the smooth browsing experience. The customer service is highlighted as responsive and knowledgeable, with specific mentions of helpful representatives like Julien and Ludo. However, there are a few negative reviews mentioning issues with the free plan limitations and download loops, as well as some bugs experienced by users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 15, 2025
Super easy to set up and fully customizable. I love that I can match the tracking page to my brand colors and even add a delay buffer. Makes my store look so much more professional.
April 7, 2025
visualmente es linda. Pero en el plan gratis hasta cuando se recarga pagina te sube la cuenta de las 50 entradas a la pagina... de todas formas no es lo que buscaba porque no se puedo editar el estado desde mis pedidos... no me sirve. gracias
Nov. 7, 2024
So far, everything is easy to setup, tracking is much easier and smoother browsing experience. Not buggy at all. I'm glad I switched to Itrack. The customer service is really great, very responsive!
Store
My Store
Using app
7 days
Oct. 27, 2024
Ich habe die App installiert, dann kurz wieder Deinstallliert und wollte sie nun wieder verwenden doch jetzt kann ich die nicht mehr downloaden, ich komme in einen Loop bei shopify und es buggt rum.
Hey there.. Gaetan here, the founder of iTrack. I just saw your 2 star review and i'm Extremely SORRY to see you had this experience!!!! We take our support very seriously. Is there anything we can possibly do?!!!!! All our other users manage to install the application correctly, maybe you just have a cookie problem. Can you try installing it with another browser?
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more