iTrack ‑ Order Tracking
Order tracking and order tracker combined with order lookup
Rating
4.7
feedback
20
chart
#1,614
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
5%
-
Less than a month
15%
-
Less than a year
60%
-
More than a year
0%
Reviews Summary
The reviews for the Itrack Shopify App are overwhelmingly positive, with users praising its ease of installation and use, smooth tracking experience, and excellent customer service. Many users appreciate the simplicity and effectiveness of the app, noting that it has helped improve customer satisfaction and increase lifetime value. Customer support, particularly from individuals like Julien and Ludo, is highlighted as responsive, knowledgeable, and professional. Users also commend the app for being free and for its potential for customization. However, there is one negative review mentioning difficulties with reinstallation and bugs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 8, 2024
Hyper facile à installer et à comprendre, bon hack de pirate pour les dropshippers et good price !! Le SAV est top
Nov. 7, 2024
So far, everything is easy to setup, tracking is much easier and smoother browsing experience. Not buggy at all. I'm glad I switched to Itrack. The customer service is really great, very responsive!
Store
My Store
Using app
7 days
Oct. 27, 2024
Ich habe die App installiert, dann kurz wieder Deinstallliert und wollte sie nun wieder verwenden doch jetzt kann ich die nicht mehr downloaden, ich komme in einen Loop bei shopify und es buggt rum.
Hey there.. Gaetan here, the founder of iTrack. I just saw your 2 star review and i'm Extremely SORRY to see you had this experience!!!! We take our support very seriously. Is there anything we can possibly do?!!!!! All our other users manage to install the application correctly, maybe you just have a cookie problem. Can you try installing it with another browser?
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