iTrack ‑ Order Tracking
Order tracking and order tracker combined with order lookup
Rating
4.4
feedback
22
chart
#1,520
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
27%
-
Less than a day
23%
-
Less than a month
36%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The reviews for the Itrack app are overwhelmingly positive, with users praising its ease of setup, smooth tracking experience, and excellent customer service. Many users appreciate the simplicity and effectiveness of the app, noting that it is easy for customers to track their orders and customize the tracking experience. The customer support team, particularly individuals like Julien and Ludo, receives high praise for being responsive, knowledgeable, and helpful. Users also highlight the app's free functionality, professional UI, and quick installation process.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 15, 2025
Super easy to set up and fully customizable. I love that I can match the tracking page to my brand colors and even add a delay buffer. Makes my store look so much more professional.
April 7, 2025
visualmente es linda. Pero en el plan gratis hasta cuando se recarga pagina te sube la cuenta de las 50 entradas a la pagina... de todas formas no es lo que buscaba porque no se puedo editar el estado desde mis pedidos... no me sirve. gracias
Nov. 7, 2024
So far, everything is easy to setup, tracking is much easier and smoother browsing experience. Not buggy at all. I'm glad I switched to Itrack. The customer service is really great, very responsive!
Store
My Store
Using app
7 days
Oct. 27, 2024
Ich habe die App installiert, dann kurz wieder Deinstallliert und wollte sie nun wieder verwenden doch jetzt kann ich die nicht mehr downloaden, ich komme in einen Loop bei shopify und es buggt rum.
Hey there.. Gaetan here, the founder of iTrack. I just saw your 2 star review and i'm Extremely SORRY to see you had this experience!!!! We take our support very seriously. Is there anything we can possibly do?!!!!! All our other users manage to install the application correctly, maybe you just have a cookie problem. Can you try installing it with another browser?
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