J&T Express Indonesia
J&T Express Indonesia
Rating
4.1
feedback
5
chart
#3,295
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are quite positive overall, with users praising the app for its shipping and tracking solutions, easy installation process, and helpful customer service. Users particularly appreciate the app's ability to calculate shipping fees accurately and the responsiveness of the support teams. However, there are some concerns raised about the legal procedures that can be time-consuming before fully utilizing the app. One user had a negative experience with customer service, citing poor communication and unhelpful interactions.
Highlights
Rating Breakdown
All reviews
Oct. 13, 2023
Worst customer service ever! When I asked for the registration code they hang up my phone and proceeded to argue.
Aug. 3, 2023
Good shipping & tracking solution for shopify merchant in Indonesia. Easy to install & helpful support teams!
June 7, 2023
+ Good apps for calculating shipping fee. + Good and fast customer service. - Legal procedure consume a lot of time before using this apps
June 7, 2023
Installation process was easy, J&T team were really helpful in helping us integrate our website with the app.
June 6, 2023
The installation process and usage are effortlessly straightforward, accompanied by commendable customer service that displays noteworthy responsiveness. The sole drawback pertains to the legal procedures, which regrettably consumed a considerable amount of time.
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