J&T Express Indonesia
J&T Express Indonesia
Rating
4.1
feedback
5
chart
#3,157
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
80%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with positive and negative aspects highlighted. On the positive side, users appreciate the app's shipping and tracking solutions, easy installation process, and helpful customer service. However, there are concerns about legal procedures taking up a lot of time and instances of poor customer service, such as hanging up on customers during interactions. Overall, the app seems to offer valuable features but could improve in terms of customer service and streamlining legal processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 13, 2023
Worst customer service ever! When I asked for the registration code they hang up my phone and proceeded to argue.
Aug. 3, 2023
Good shipping & tracking solution for shopify merchant in Indonesia. Easy to install & helpful support teams!
June 7, 2023
+ Good apps for calculating shipping fee. + Good and fast customer service. - Legal procedure consume a lot of time before using this apps
June 7, 2023
Installation process was easy, J&T team were really helpful in helping us integrate our website with the app.
June 6, 2023
The installation process and usage are effortlessly straightforward, accompanied by commendable customer service that displays noteworthy responsiveness. The sole drawback pertains to the legal procedures, which regrettably consumed a considerable amount of time.
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