JeriCommerce Loyalty & Rewards

Fantastic experience with JeriCommerce as our loyalty program partner. Their team is incredibly hands-on, responsive, and genuinely cares about helping their partners succeed. They're open to feedback, quick to explore new feature requests, and proactive in sharing product updates and insights to help us get the most out of the platform. Over the past few months, they've also shipped valuable features like the tiering system and Customer Loyalty Hub, showing a strong commitment to continuous improvement. A huge congratulations to the JeriCommerce team for building such a great app. We appreciate your dedication and constant innovation, and we're excited to see what's next!

Trabajar con Jericommerce está siendo un placer! Lo que más valoramos es que no sentimos que sea una relación clásica de proveedor y cliente. El equipo siempre escucha nuestro feedback, lo toma en serio y busca la mejor forma de adaptarse a lo que necesitamos. Para nosotros, eso marca mucho la diferencia. Estamos construyendo nuestro programa de loyalty y el equipo de Jericommerce nos acompaña de verdad en el proceso. Crecemos juntos, probamos cosas, mejoramos y seguimos avanzando! Además, el trato con el equipo siempre es muy cercano y fácil, que también se agradece muchísimo.

Working with JeriCommerce has been an amazing experience. They are incredibly professional, and thanks to them we were able to bring to life the loyalty card we had always envisioned. A card with NFC technology that allows us to create real experiences inside our stores, generating a level of interaction that customers can actually feel. We went from asking customers for their email at checkout, creating queues and a poor experience, to a simple tap that gives us all the customer information we need. But the truly incredible part is what we can create with it. We have been able to connect the card to a wine machine in our Rome store, allowing customers in a higher loyalty tier to enjoy a glass of wine while shopping, or to access a secret spot in our Barcelona store. And this is just the beginning, as it opens up a whole new world of experiences for us to explore. Beyond the product itself, their support has been outstanding. The team is always helpful, proactive and incredibly solution-oriented. They truly like to grow alongside your brand, and they bring a very close and personal approach to the relationship. That was something we valued a lot when choosing to work with them, because from the beginning we felt we were not going to be just another client. From our side, we only have words of gratitude and recognition. JeriCommerce is a truly top-level partner, and we couldn’t be happier with what we’ve built together.

We’ve been using Jericommerce fully integrated with Shopify, Klaviyo and Smile.io, and honestly, it just works. Super smooth setup, everything syncs perfectly, and we can scan our customer cards directly in Shopify POS without any hassle. The notifications and campaign features are a big plus, and the level of customization to match our brand identity is chef’s kiss. Special shoutout to Marta and the support team! fast, friendly and absolutely flawless. Highly recommended.