Rating

4.9

feedback

18

Reviews

chart

#4,427

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    44%
  • Less than a year
    22%
  • More than a year
    28%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and quick resolution of issues. Users highlighted the ease of installation and the effectiveness of the app in fixing structured data problems, particularly in relation to Google Search Console. The support team was commended for their responsiveness and willingness to go above and beyond to ensure the app worked seamlessly for the merchants. Additionally, users appreciated the value for money and the app's ability to improve SEO and Google Shopping performance. However, there were a couple of negative reviews mentioning non-responsive customer service and doubts about the app's functionality.

Highlights

Excellent customer service and quick issue resolution
Ease of installation and effectiveness in fixing structured data problems
Responsive support team going above and beyond
Value for money and improvement in SEO and Google Shopping performance
Negative reviews mentioning non-responsive customer service and doubts about app's functionality

Rating Breakdown

  • 5
    89% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2024

The App Support helped me immediately fixing a problem I had with my structured data. I couldnt figure it out but it took them less than 24 hours to get everything back and running smoothly again. Super good service and the App itself is also very easy to manage and handle.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Brilliant app, and fantastic customer service. Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. We always try to evolve our applications to meet the latest requirements.

5 / 5 Share

Nov. 1, 2023

Very good app, does what it says. After installation and setup, I had a query and the support team replied very quickly. Happy to recommend this app and the company behind it.

Store

TOYBOX

Using app

4 days

Total reviews

27

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you're satisfied with the app and our support team's responsiveness. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service and support.

5 / 5 Share

Aug. 29, 2023

Extremely easy to install, literally took a few seconds and away it went. It took about a week for it to start working and for the reviews to show up on Google shopping. Had a couple of google structured data issues , wrote to support and they fixed it right away. Service is fantastic. There is a time delay being in the UK but thats no problem at all as they get back to you as soon as they can. Only point for me is that they currently don't work with WiseReviews, which i have recently installed to bring Amazon reviews over, and so (for me) they are only using the Shopify review app, which is frustrating as i only have a handful rather than hundreds on show. They did say they will work to use WiseReviews..so im hoping its sooner rather than later before Q4 kicks in. So for me its been a no brainer to get this for the price its offered at. It does what it says on the tin with the added bonus of fantastic customer support. Thank you MarbGroup!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2023

Excelente aplicación, fácil instalación y fácil activarlo. Tuve un problema pequeño pero el equipo de soporte lo resolvió de manera muy efectiva. Lo recomiendo en sus tiendas

Using app

1 day

Total reviews

4

Average rating

5.0

All reviews

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