Rating

3.7

feedback

19

Reviews

chart

#4,615

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    37%
  • Less than a year
    21%
  • More than a year
    37%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick problem resolution, easy installation, and effective structured data fixes. Customers appreciate the app's ability to resolve Google Search Console warnings and improve SEO. On the other hand, negative reviews mention high pricing for services, lack of responsiveness from the company, and issues with the app not working as expected. Some users expressed frustration with the lack of compatibility with other review apps and difficulties in getting refunds for unsatisfactory service.

Highlights

Excellent customer service and quick problem resolution
Effective structured data fixes and SEO improvement
High pricing for services and lack of responsiveness from the company
Compatibility issues with other review apps
Difficulty in getting refunds for unsatisfactory service

Rating Breakdown

  • 5
    84% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 29, 2025

Very expensive service! To fix the theme issue (desktop pages not loading up on Google's Rich Result Test tool), 60 minutes of work will cost you $3,000. Avoid this company!!!

Using app

--

Total reviews

15

Average rating

2.1

5 / 5 Share

April 17, 2024

The App Support helped me immediately fixing a problem I had with my structured data. I couldnt figure it out but it took them less than 24 hours to get everything back and running smoothly again. Super good service and the App itself is also very easy to manage and handle.

Using app

6 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our support team was able to assist you promptly and effectively with your structured data issue. Ensuring our customers have a seamless experience is always our top priority, so it's fantastic to know that you found our service to be super good. We're also glad to hear that you find our app easy to manage and handle. We strive to make our application as user-friendly as possible, so it's wonderful to hear that you're enjoying the experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

5 / 5 Share

Jan. 19, 2024

Brilliant app, and fantastic customer service. Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. We always try to evolve our applications to meet the latest requirements.

5 / 5 Share

Nov. 1, 2023

Very good app, does what it says. After installation and setup, I had a query and the support team replied very quickly. Happy to recommend this app and the company behind it.

Store

TOYBOX

Using app

4 days

Total reviews

28

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you're satisfied with the app and our support team's responsiveness. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service and support.

5 / 5 Share

Aug. 29, 2023

Extremely easy to install, literally took a few seconds and away it went. It took about a week for it to start working and for the reviews to show up on Google shopping. Had a couple of google structured data issues , wrote to support and they fixed it right away. Service is fantastic. There is a time delay being in the UK but thats no problem at all as they get back to you as soon as they can. Only point for me is that they currently don't work with WiseReviews, which i have recently installed to bring Amazon reviews over, and so (for me) they are only using the Shopify review app, which is frustrating as i only have a handful rather than hundreds on show. They did say they will work to use WiseReviews..so im hoping its sooner rather than later before Q4 kicks in. So for me its been a no brainer to get this for the price its offered at. It does what it says on the tin with the added bonus of fantastic customer support. Thank you MarbGroup!

Using app

28 days

Total reviews

2

Average rating

5.0

All reviews

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