Rating
1.6
feedback
5
chart
#5,183
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
0%
-
Less than a month
20%
-
Less than a year
80%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the functionality of the app in generating alt tags for images, which helps with accessibility and SEO performance. Users also like that the app works flawlessly in the background without needing constant attention. However, there are several negative aspects highlighted in the reviews. Customers have complained about the lack of customer support, with emails going unanswered and no chat support available. Some users were disappointed by hidden limitations in the free version and discrepancies in pricing for the premium version, which led to a lack of trust in the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 17, 2025
Do Not get this app! Their customer support is non-existent and I've reached out several times asking for help with getting the alt tag function to work after it just stopped after a month or so of working just fine. They have no chat support but I was finally able to find an email address for them and no response at all back from them. This is a quick money grab from this app.
Oct. 20, 2024
It doesn't warn of any limit for the free version, but it would only work on 150 images. And in the app store it says the premium version is $1.99 per month, but then on signup it's $4.99 per month. Doesn't exactly inspire trust, so I won't be upgrading.
July 10, 2024
I started using this app but I need help I have sent off 2 email asking for support and have not had anyone reach out to me. This is not the kind of service that I thought I would get after reading all of the 5 star reviews.
Feb. 4, 2021
We are very happy to use this app, it is very helpful and no problem at all! Thanks for your great job!
Feb. 4, 2021
I have been using this app now for a good number of months and I have to say I am extremely happy with iit. It does exactly what it says on the tin, it works flawlessly in the background and I don't nee to touch it, I just let it do it's thing. When I have checked the tags they have all been optimised so have not needed any further work. Very happy to recommend.
Using app
2 months
Total reviews
1
Average rating
5.0
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