Junip ‑ Product Reviews App for Shopify

Junip ‑ Product Reviews App

Junip - Shopify Product Reviews App & Photo Reviews App

Rating

5.0

feedback

545

Reviews

chart

#1,126

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    51%
  • More than a year
    16%

Reviews Summary

Junip is highly praised for its exceptional customer support, prompt assistance, and dedication to helping users achieve the best outcomes. Users appreciate the ease of setup, customization options, and integrations with platforms like Klaviyo and Gorgias. The app has been successful in boosting user-generated content capture rates and increasing the number of reviews submitted. However, there are some users who find the app expensive and mention the need for additional features like language translation and deeper Klaviyo integration. Overall, Junip is recommended for its user-friendly interface, efficient review collection methods, and responsive customer service.

Highlights

Exceptional customer support and prompt assistance
Ease of setup and customization options
Integrations with platforms like Klaviyo and Gorgias
Boosting user-generated content capture rates
Expensive pricing and need for additional features like language translation and deeper Klaviyo integration

Rating Breakdown

  • 5
    97% (526 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Leah from customer service helped us solve a tech misunderstanding to ensure all flows were working properly in a 10 min conversation! We love their team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

We are very happy with Junip. It is so much better than other programs we have used in the past. Malvina and her team have been very responsive and helpful.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 12, 2024

We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS.

Store

Bonny

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 12, 2024

I love the ease of setting up Junip for my website, it looks great too! The customer service support is quick and efficient, Leah was very helpful and solved my issue right away.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

good app

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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