All reviews

Rating Breakdown

  • 5
    97% (560 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2024

Genuinely one of the best review apps I've ever used and has everything I would need. Email flows, automated customer messages, displays on the site, and completely automated. Mix that with the incredible customer service from Leah and the team, an amazing app overall.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

AMAZING app, AND customer service!

Using app

--

Total reviews

8

Average rating

3.9

5 / 5 Share

Dec. 18, 2024

We've tried a few review apps and Junip blows them all away. Specifically we wanted a review app that worked with the look of our site and they deliver on this. Beyond that, their support is top tier, there is usually always a REAL HUMAN (like Stuart) to help you troubleshoot whatever is going on with any issues you may have. Additionaly they take your suggestions for improvement to heart. The back end is really easy to navigate and I love that there is a built in function to send customers a promo code post-review.

Using app

9 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Dec. 18, 2024

We love Junip! I love that our customers can see more specific information so that they can be more confident when making their purchases. Thank you :)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

We really enjoy the ease of this app. It helps our customers easily review our products. Meanwhile it helps us keep our reviews organized!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Customer service is excellent, Malvina went above and beyond to help me resolve an issue regarding installation and the customization of the app is perfect. 10/10

Store

Lumora

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Great set-up but would really like a block list for not sending emails to certain customers.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 16, 2024

We selected Junip after considering many others (Yotpo, Okendo, Judge.me, and more) and are very happy with our decision. The platform is easy to use, easy to understand, and integrates well with all of the apps we need it to. On top of this, the level of support from the Junip team, even after launch, has exceeded our expectations and is so appreciated for a small team like ours.

Store

BERO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Great APP, Awesome support

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Great support, easy to implement and change

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Amazing APP! Ive been using the Junip Product Reviews App for my e-commerce store, and it’s been a game changer! Give them a try

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Had queries and spoke to Malvina. The team is very helpful and responsive.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Junip has been a game-changer for our Shopify store, especially after migrating from Okendo. Leah and the support team continue to impress with their responsiveness and exceptional ongoing support, always resolving any questions or issues quickly and efficiently. The platform itself is outstanding, with seamless onboarding, intuitive setup, a smooth request flow, and excellent customization options. Junip truly sets the standard for review platforms—highly recommend!

Using app

Almost 2 years

Total reviews

28

Average rating

4.9

5 / 5 Share

Dec. 9, 2024

Malvina and her team from Junip were terrific. We received great insights and prompt answers to our questions. thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Best reviews tool out there. Apart from the product being top notch, the team makes the experience so much better - they genuinely care and are incredibly responsive.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Good service, that provide great support. + Easy to set up + Great instruction - Not so many options to customize styles from admin panel like email templates and product reviews section

Store

Onsen®

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Store

Veer

Using app

4 days

Total reviews

10

Average rating

4.9

4 / 5 Share

Dec. 13, 2024

Molto gentili nel provare ad aiutare, mi sembra che comunque il piano a pagamento aiuti di più (non che sia sbagliato)e si vedo ancora troppo basico l'utilizzo gratuito. Sto provando a seguire i loro consigli adesso, non facilissimo per una piccola attività gestita da una persona che deve curare tutti gli aspetti, ma comunque vedo che loro sono interessati a dare una mano e mi sembra giusto collaborare. Per ora lascio 4 stelle perchè vedo comunque dei limiti,ma potrei anche migliorarlo. Spero in futuro di poter usufruire del piano a pagamento con tutte le sue funzionalità, ma questo dipenderà soprattutto dal numero di feedback che riceverò :)

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey Davide, sent you an email & would love to get this cleared up. We have an extremely generous free plan that I can see you have been using for 5 months now without being charged a dollar & without any limitation on your use of Junip. Look forward to speaking. - Stuart

5 / 5 Share

Dec. 6, 2024

Marcus and the Junip support team are so helpful! The platform is super easy to use but when you need the support, they're great. Highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

I just started using this app but I absolutely love the look of the app and how easy it is to use. The onboarding was efficient and thorough, I really couldn't have asked for anything better. It costs a little more than some other apps but this is a reminder of you get what you pay for. I absolutely love how easy this app is.

Using app

About 8 hours

Total reviews

19

Average rating

4.8