Junip ‑ Product Reviews App
Junip - Shopify Product Reviews App & Photo Reviews App
Rating
5.0
feedback
547
chart
#1,116
All reviews
Rating Breakdown
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Nov. 19, 2024
Leah from customer service helped us solve a tech misunderstanding to ensure all flows were working properly in a 10 min conversation! We love their team.
Nov. 13, 2024
We are very happy with Junip. It is so much better than other programs we have used in the past. Malvina and her team have been very responsive and helpful.
Nov. 12, 2024
We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS.
Nov. 12, 2024
I love the ease of setting up Junip for my website, it looks great too! The customer service support is quick and efficient, Leah was very helpful and solved my issue right away.
Nov. 11, 2024
Great system that has worked really well for us. The team is helpful and responsive ;)
Nov. 9, 2024
Junip is without a doubt the best and easiest (and best value) review platform there is. We've tried them all (Yotpo, Okendo, Shopify free, etc.) and Junip beats them on every from: onboarding/setup, the actual request flow, price, support, integration ease, customization. It's the only platform I ever recommend to founders/teams when they ask. So if you're considering the options, try Junip before everything else and you'll save a lot of time, headache, and money.
Nov. 8, 2024
A few months we migrated over to Junip from our previous provider, and we have been very happy with not only the platform, but the customer service. Malvina has been a godsend from the beginning. Onboarding was a breeze and any time I have any questions, Junip is great about providing support. Additionally, we been continuing to increase our reviews anywhere from 100-200 a week, which has been great! 10/10 Would recommend.
Nov. 7, 2024
Malvina gave me great service & recommended features to me on the app. Junip is very easy to use & very user friendly.
Nov. 7, 2024
We have been working with Junip for more than a year now and we couldn't be happier! When we need some support or advice the team is always super reliable (reply times and feedback) A special shout out to Malvina, whose expertise and continuous follow-ups have made our journey a breeze!
Nov. 6, 2024
This guys are legit the best. They are quick to respond, and won't stop until the job is done and fixed! I highly recommend.
Nov. 6, 2024
Honestly switching from loox was never easier. I am also saving $200 by making the switch. The customer service is amazing.
Nov. 5, 2024
A full-featured review app with very reasonable pricing. Have used their support a few times and found them extremely helpful. In particular we like and use: - Review syndication from our B2C site to our B2B site - Klaviyo email flows for review requests (including a review event in Klaviyo we can use) - Product groupings/families for aggregating reviews - Structured data on reviews like age and skin type for the reviewer - Easy CSS customization Overall, really solid and glad I made the switch about 2 years ago.
Nov. 1, 2024
Junip’s support has been exceptional. Malvina and the team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!
Oct. 25, 2024
Such a great reviews platform with a solid integration with klaviyo. Boosted our UGC capture rate on review emails by almost 30% with cross device capture. The Junip team is always very responsive and helpful when building strategies for workflows and helping with selective exports based on products (really hard to get in other providers)
Oct. 24, 2024
Absolutely perfect. Everything about our experience with using Junip so far has been stellar. It's easy to set up, the widgets are easy to customize, there are out-of-the box integrations with Klaviyo and Gorgias and the onboarding has been really, really good. I highly recommend using Junip!