All reviews

Rating Breakdown

  • 5
    97% (499 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2024

I've been a long-time user of Junip, and I recommend it to every founder who asks. It just works exactly how you would hope it does, and we get more reviews as a result of their sleek review request system. We have used the most expensive options in the space, and we regret not moving to Junip earlier. It is a great value and the team is genuinely enjoyable to work with.

Store

Jambys

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

So far, Junip has been great! It was a super easy transition from our prior review service at a much better price. Malvina has been an excellent and supportive rep and is always there to answer any questions or concerns that pop up.

Store

Speks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great app, great support, Malvina and Stuart are the best!

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) ) We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing. Well done Junip!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Leah on the Junip team has been very helpful with questions around reviews and the app. Thanks

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Very user friendly both backend and for customers.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Works great for us. Customer service is always there with some quick and friendly help.

Store

sproos!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Great review app and the team is very responsive to solve any issues you have. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Fabulous platform! So easy to use and integrates seamlessly with Shopify. Support is 12/10. Malvina is incredible.

Store

caliray

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

As a Shopify seller, I know the power of customer reviews. But managing them manually was a chore – until I discovered Junip! This app has transformed the way I handle reviews and boosted my customer engagement.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I couldn't be happier with their support and functionality! Now I know why Juniper has a 5-star rating. Thank you, Marcus!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

We love Junip! Easy to use + display. Great price.

Store

RUSK

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

C'est une très bonne application j'aime bien il y a beaucoup d'automatismes ce qui me permet à moi de ne pas galérer à faire certaines choses sur ma boutiques

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

Great app!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The Junip team answered my question within minutes and gave me a personalized solution for my needs. I'd 10/10 recommend using Junip for customer reviews and UGC integrations!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Customer Service is very fantastic, Thanks Malvina for your help. Great product and awesome features on the free option.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Great experience. Easy to use and received an abundance of reviews from happy customers—excellent and helpful customer service.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Marcus and Stuart from the support team were incredibly helpful in resolving a setup issue for our store. Their quick and professional assistance made all the difference, even with time zone differences. The app itself is user-friendly and has streamlined our review management process. Highly recommend Junip for anyone looking for a reliable review app on Shopify. Great job, Junip team!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.

Using app

About 3 years

Total reviews

1

Average rating

5.0