All reviews

Rating Breakdown

  • 5
    94% (844 ratings)
  • 4
    4% (36 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (709)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2025

So far this app has been super easy to manage and the support team has been very helpful! Definitely recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

It's very user friendly and Leah, on the support team, was great—super quick to respond and helped me resolve an issue.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Amazing review app with amazing service! Junip provides better review software for a much better value than other shopify review apps. As I was getting set up I had a lot of detailed questions and Malvina from the Junip team was excellent. She guided me through all my concerns and ensured that the Junip app was optimized for my site. Highly recommend!!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Such a positive experience. The chat customer service was beyond helpful. Leah was the person who responded to my request - I heard back within just a minute or two and I was able to have my problem fixed so fast!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Store

ERLY

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Fantastic product & support. Simple, easy-to-use, great interface and has most of the features you'd want in a review app. Doesn't have the noise/clutter that other similar apps have. Good bang for your buck and highly recommended!

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Great product with good customer service.

Store

Almave

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Excellent app and so easy to use!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Everything we need in a review app plus an amazing team behind it! Malvina and team have been super helpful at every stage from implementation to post deployment to keep optimised.Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Leah was incredibly helpful in resolving the issues I was having with sending review emails to our customers. She quickly identified the problem and provided a solution. Not only did she answer all my questions, but she also explained everything in a way that was easy to understand. Her patience made the whole process smooth and stress-free. On top of that, she followed up the next day to ensure everything was working perfectly.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 31, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Store

6AM RUN

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 30, 2025

I reached out to customer services after hours and left them a message with a question. Stuart immediately responded at 10:00 at night and answered my questions and helped me right away. The next morning everything was set and I was ready to go. Great customer service. Will continue to use and recommend them.

Store

SANTINO

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for taking the time to leave a review! Glad to hear you had a great experience with our customer support :)

5 / 5 Share

Jan. 30, 2025

I had an excellent customer service experience with Malvina! She was much help!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

works!

Using app

Almost 3 years

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 29, 2025

H

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Exactly what you want in a review app. Simple, affordable, great features (w/o it being overloaded), and a clean design. They also have fantastic support (shoutout to Stuart). I've used a couple different apps in the past and highly recommend Junip!

Store

NOOMA

Using app

About 2 years

Total reviews

18

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Junip has been the perfect fit for your needs

5 / 5 Share

Jan. 29, 2025

very good

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2025

Easy to integrate

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

We love Junip. Great customer support, friendly staff. They hold your hand throughout the entire process and make set up so easy. It is a full service app that is very user friendly. Highly recommend. Increases conversion better than most other Apps that we have tried. It is a great way for customers to provide feedback and allow us to ensure a great customer experience.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! It's great to hear you've been seeing positive results with Junip :)