Junip ‑ Product Reviews App

Dec. 6, 2021

A fellow start-up friend of mine recommended Junip and she's always given me wonderful advise. I am a newbie to the app—replacing another app that my developer added when I first created my store—so I don't have anything to say about its functionality at this point. What I CAN say is that Junip provides outstanding customer service. Marcus, one of their team members, went above and beyond in helping get me set up and patiently helped walk me through the process. If the app functionality is half as good as its customer service, I know I'm going to be in good hands.

Dec. 1, 2021

As of now, it's been pretty easy to manage. Gives that extra boost on new businesses to get more sales from those who are more hesitant to purchase from a store with no ratings. Thank you!

Dec. 1, 2021

Great app, great support team and very happy with the service so far. We were able to integrate smoothly and start collecting reviews very quickly.

Nov. 29, 2021

The app is so much better than the others like Yotpo, it's super easy to install, you can virtually do everything you want when it comes to reviews, not super expensive and their team is really awesome. They're working around the clock to help you if you have a problem with their software. Can't recommend more!

Nov. 28, 2021

Junip is the best Shopify application of its kind. If you are looking for such an application and you choose Junip, you can rest assured that it works very well. The integration with Klaviyo is also perfect. I would also like to underline the great role of the support team of Marcus. In conclusion, by installing Junip you make the best possible choice.

Nov. 23, 2021

Everything has been easy to use from integration to the store from customer use. I currently use the free plan available as we are a new store.

Nov. 22, 2021

Friendly and professional, Marcus was 100% happy to sort any issues I had with a genuine eagerness to help. I hope the chat will connect me with him again if I ever need more help with Junip - his customer service is amazing!

Nov. 21, 2021

This app is very easy to set-up and straight to the point. I started getting reviews the very first day I added it to my site.

Nov. 14, 2021

Great app. Tried many other review apps before deciding on Junip. Integrates well with 2.0 theme. Love how beautiful and smooth the review forms are.

Nov. 11, 2021

I literally just integrated this but I already know I am absolutely going to love it. Got a review within 5 minutes

Nov. 11, 2021

100% love it. It's very easy to use and fix into my Shopify store. The customer service is good too. Highly recommend.

Nov. 9, 2021

Better features, better support and a better pricing structure than almost every other competitor out there

Nov. 5, 2021

Junip is excellent. We leverage SMS heavily as a brand, and I was surprised to find no other reviews product but Junip integrates with Postscript to allow us to request reviews via the same phone number our customers are already texting. It's a glaring gap that the Junip team has been wise to fill. Customer engagement with reviews has been great, and Junip provides a lot of power and flexibility in how customers are polled – rating custom traits along a scale, custom questions, etc. It's very well executed. There's less clarity that I'd like on how to customize the on-site embed css as a non-developer (we operate a headless store), and it would be helpful to have a resource that explained, say, all Junip classes and how to select them. That said, the team has been really responsive in helping us figure this out with personalized support. Onward and upward to Junip. Highly recommend.

Nov. 2, 2021

We are very happy with this app. We also had a fantastic on-boarding experience with Marcus from Junip who helped us to optimise everything for success.

Oct. 29, 2021

The app is a little pricey; however, it allows you to customize reviews to your specific brand/business which is neat. Unlike YotPo that charges a shit ton to do the same, Junip allows you to do that for a fraction of the cost.

Oct. 29, 2021

I used this app and its very good. It provides a lot of option and the free plans works perfectly fine

Oct. 28, 2021

Really pleased with this app. It was easy and straightforward to install. Using the free version and it does what I need it to do.

Oct. 25, 2021

I used this app to help me gather customer reviews and it was so easy to use and setup! I would recommend this app to everyone with a small business.

Oct. 25, 2021

Thank you for an easy set up ! I think that this is excellent for small businesses and to allow the customers to give their feedback !

Oct. 21, 2021

I hope this will help my sales. I need more room in my craft area. I hope all of my coffee mugs sell for the holidays.