All reviews

Rating Breakdown

  • 5
    97% (531 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2021

Great communication whenever we have a query regarding Junip and easy to install and customise. Seems to be collecting reviews well and functioning perfectly. The team were great at getting our old reviews imported from TrustPilot and Junip is 10 times better. Looks like they are constantly looking to add to and expand on functionality too which is always great to see!

Store

Tens

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2021

The platform is easy to use and integrate. Review collection works well and the support staff is great! Recommend them for sure

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 11, 2021

this is my first review app and i love how simple it is for me to edit as the owner, and how sleek and suuuper simple and easy each question is in the review process for customers. the white space around each question makes it so easy for customers to digest and want to actually do. highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2021

100000000% better than Yotpo or any other review platform, hands down. And so much more affordable, with personalized CX support!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2021

We absolutely love Junip! The interface design and features match the modern aesthetics we aim to provide, and the support team is AMAZING! We ran into a coding issue during our launch timeframe, and their team (specifically Marcus) got back to us within about 20-30 minutes. We have a complex Shopify theme, and they took the time to analyze our issue and efficiently resolve the problem. 10 out of 10 recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Junip is a beautiful app that puts customer experience first and despite our theme being highly customized and not off the shelf whatsoever, the onboarding process has been truly amazing and painless. We switched to Junip from another (larger) review platform and haven't looked back since. So glad we did because the customer / merchant interface is way more aesthetic, customisable, logical and the best thing of all is that the cost of Junip is 1/4 cheaper than what I used to pay!! HIGHLY RECOMMEND

Using app

About 11 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2021

Junip is EASILY the best option for collecting reviews on Shopify. It's largely the value they offer for their price, while giving a large chunk of the features I need. Integrations with Klaviyo, Google Ads, easy to use interface, great user experience -- all reason I love this software. The support team and owner are very smart and helpful. It is confusing how much competitors charge and how little you get.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 21, 2021

Love love love this app!!! Not only does it send out automated emails to customers after purchase but it also allows customers to review your business!! Their support is very helpful, kind and responsive. Highly recommend.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2021

I'm incredibly happy with our decision to migrate to Junip. We launched our store using another popular (and more expensive) solution. Once we scaled up to 2,000+ review requests/month, it became a real pain to continuing working with them. Yes, switching over to Junip has saved us money... but the real value to our business is being on a SUPERIOR platform that has 1) deep Klaviyo integrations, 2) lightning fast admin panel, and 3) effective review request flows that have beyond doubled the amount of customer reviews we typically collected before switching. The setup and integration process was easy. Junip's team has always been fast and responsive. I'm excited to see what's next for Junip as they continue to grow and innovate in the space!

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 11, 2021

Great thank you, I'll try this widget then I'll tell you if it's working well. On trop bon we're glad to add this plugin.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2021

I have never received better customer service when dealing with an app. The team is wonderful. They walked me through every step of installation, and went above and beyond. Further, coming from a big review app I am definitely impressed with how much I am getting for the price point. Making this switch has been a no-brainer.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

Just started using it and it appears to work well and have pretty good functionality. I like it so far

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

April 21, 2021

Signed up for the app on recommendation from our developer friend. So far it's very easy to use and the customer service is helpful and responsive!

Store

Occo

Using app

22 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 13, 2021

Easy to get set up, team is super helpful and responsive to questions. We refuse to pay for Yotpo and were previously using Reviews.io, which was fine but somewhat fragile. With Junip now being a Google-sanctioned aggregator, this made switching and trying something new an easy choice. Hope they continue to innovate and add better features to their strong base.

Store

Sunsoil

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2021

I love this app and customer support was amazing in helping me to get started. I recommend this app.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

I was easily able to install. It match perfectly with my site. I am going live this weekend so I'll be able to determine how well it works once the reviews start rolling in. I'll update soon.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

Great app! Came recommended by a friend, and I'm loving the customer service. Super easy to use and input into store!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2021

Great review app ....................................................................................

Store

MissMxG

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2021

I have never experienced better customer service, probably ever. The Junip team is the real deal — incredibly helpful, responsive, and thorough. Could not recommend Junip more highly.

Store

Anyday

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 24, 2021

This is a great app for collecting valuable customer reviews. It has been simple to use for both us as a business and our customers. I would highly recommend it.

Using app

2 months

Total reviews

8

Average rating

5.0