All reviews

Rating Breakdown

  • 5
    94% (847 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (711)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2024

Had queries and spoke to Malvina. The team is very helpful and responsive.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

🙏😁

5 / 5 Share

Dec. 10, 2024

Junip has been a game-changer for our Shopify store, especially after migrating from Okendo. Leah and the support team continue to impress with their responsiveness and exceptional ongoing support, always resolving any questions or issues quickly and efficiently. The platform itself is outstanding, with seamless onboarding, intuitive setup, a smooth request flow, and excellent customization options. Junip truly sets the standard for review platforms—highly recommend!

Using app

Almost 2 years

Total reviews

31

Average rating

4.9

Developer Reply

Thanks so much for leaving a review! I'm glad we could provide you with a great experience :)

5 / 5 Share

Dec. 9, 2024

Malvina and her team from Junip were terrific. We received great insights and prompt answers to our questions. thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

🙏😁

5 / 5 Share

March 1, 2025

Best reviews tool out there. Apart from the product being top, the team makes the experience even better - they genuinely care and are incredibly responsive.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the kind words :) We're so glad you're loving Junip!

5 / 5 Share

Dec. 9, 2024

Good service, that provide great support. + Easy to set up + Great instruction - Not so many options to customize styles from admin panel like email templates and product reviews section

Store

Onsen®

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback! We really appreciate you taking the time to share your honest thoughts :)

5 / 5 Share

Dec. 9, 2024

Store

Veer

Using app

4 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 6, 2024

Marcus and the Junip support team are so helpful! The platform is super easy to use but when you need the support, they're great. Highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

🙏😁

5 / 5 Share

Dec. 6, 2024

I just started using this app but I absolutely love the look of the app and how easy it is to use. The onboarding was efficient and thorough, I really couldn't have asked for anything better. It costs a little more than some other apps but this is a reminder of you get what you pay for. I absolutely love how easy this app is.

Using app

About 8 hours

Total reviews

17

Average rating

4.8

Developer Reply

Thanks so much for leaving a review and sharing your experience! Glad to hear you had a good experience with our onboarding :)

5 / 5 Share

Dec. 5, 2024

Very good app. Extremely helpful staff..10 out of 10 definitely recommend this to anyone with a online presence!

Using app

22 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Thanks so much for leaving a review! Our team is always happy to help :)

5 / 5 Share

Dec. 5, 2024

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy. She worked with her team to find a solution that fit our needs perfectly, showing a level of customer care that’s becoming increasingly rare these days. Thanks to their flexibility and support, we were able to recover our reviews seamlessly. Leah, you’ve earned our trust and recommendation. Highly recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for taking the time to share your thoughts! We really appreciate it :)

5 / 5 Share

Dec. 2, 2024

Customer service was great! Super knowledgable.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

🙏 😁

5 / 5 Share

Nov. 30, 2024

The team have been responsive, quick to deal with requests and have recently changed their pricing plans to be a lot more competitive than the big boys. Along side the modern UI, and wide range of features like media incentives, Junip is a solid option for any store wanting a Reviews app and so far have had a great experience with them. They even sorted out a bug for older Android versions which even a certain big player hasn't sorted yet.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Junip’s support has been exceptional. The team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Malvina was super helpful. Love the way the reviews look on my website.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Great app

Store

Luxigro

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

The best customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Junip was so fast and easy to install -- didn't even need a developer to help us with implementation! Love how simple, straightforward, and easy to use the backend was. Even migration of past reviews was a breeze. Awesome review app!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

We've had an awesome experience with Junip - not only is the platform great, but the team is incredibly responsive and helpful. Highly recommend!

Store

Snif

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

I just downloaded Junip today and initially had trouble importing my reviews from Etsy to Junip. Malvina (if that is your real name), I appreciate you! The customer support has been amazing from the start. Sure, there are cheaper options, but you won't be treated like this—I guarantee it!

Using app

8 months

Total reviews

2

Average rating

5.0