All reviews

Rating Breakdown

  • 5
    94% (907 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2025

I reached out to customer services after hours and left them a message with a question. Stuart immediately responded at 10:00 at night and answered my questions and helped me right away. The next morning everything was set and I was ready to go. Great customer service. Will continue to use and recommend them.

Store

SANTINO

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for taking the time to leave a review! Glad to hear you had a great experience with our customer support :)

5 / 5 Share

Jan. 30, 2025

I had an excellent customer service experience with Malvina! She was much help!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

works!

Using app

Almost 3 years

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 29, 2025

H

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Exactly what you want in a review app. Simple, affordable, great features (w/o it being overloaded), and a clean design. They also have fantastic support (shoutout to Stuart). I've used a couple different apps in the past and highly recommend Junip!

Store

NOOMA

Using app

About 2 years

Total reviews

18

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Junip has been the perfect fit for your needs

5 / 5 Share

Jan. 29, 2025

very good

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2025

Easy to integrate

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

We love Junip. Great customer support, friendly staff. They hold your hand throughout the entire process and make set up so easy. It is a full service app that is very user friendly. Highly recommend. Increases conversion better than most other Apps that we have tried. It is a great way for customers to provide feedback and allow us to ensure a great customer experience.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! It's great to hear you've been seeing positive results with Junip :)

5 / 5 Share

Jan. 23, 2025

Store

Swivel

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Easy to use and reasonably priced. Strikes the right balance of being simple enough yet having all the necessary features. Great support from Leah when we had an importing issue.

Store

Tortuga

Using app

4 months

Total reviews

10

Average rating

4.7

Developer Reply

🙏☺️

5 / 5 Share

Jan. 22, 2025

Super responsive support team! Overall very easy tool to use for CX and Ecommerce teams.

Using app

About 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for leaving a review! Glad to hear you've found Junip easy to use :)

5 / 5 Share

Jan. 20, 2025

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

☺️🙏

5 / 5 Share

Jan. 20, 2025

Super easy to use, did not feel overwhelming, seamless integration to my shopify store. Would absolutely recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear you've been enjoying using Junip! :)

5 / 5 Share

Jan. 20, 2025

Great app, does everything you need and their support team are super helpful even giving specific advice for our store.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Happy to hear you had a good experience with our Support team :) Thanks for leaving a review!

5 / 5 Share

Jan. 20, 2025

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

🙏💫💫

5 / 5 Share

Jan. 20, 2025

Easy to use and helpful customer service

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review :)

5 / 5 Share

Jan. 18, 2025

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

🙏

5 / 5 Share

Jan. 17, 2025

Love using Junip for our store! Very easy to use and cost is great. No issues at all.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear you're loving Junip 🙌

5 / 5 Share

July 26, 2025

La aplicación está bien diseñada y es sencilla de configurar pero noto a faltar cosas. La primera es que no hay opción de cambiar las plantillas preconfiguradas a otro idioma que no sea el inglés. Esto hace que mis clientes que son hispanoparlantes reciban solicitudes por ejemplo de reseñas de productos con textos en Inglés. Actualización 16/07/2025 : Por fin han añadido plantillas en Español, 5 estrellas merecidas, ahora si.

Using app

Over 1 year

Total reviews

20

Average rating

4.3

Developer Reply

Hi Oscar - thanks for taking the time to share your feedback. At the moment Junip is only available in English, so some portions of the app aren't able to be fully translated. However, we do hope to support this in the future. Regarding the integration you mentioned, Junip automatically adds structured data to your product pages that displays review rich snippets in Google search results, so no SEO integration is needed! I've also reached out via email to share some more details about how this works :)

5 / 5 Share

Jan. 17, 2025

The only Review App that work with the Shopify Basic plan. Highly recommended.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! 💫☺️