All reviews

Rating Breakdown

  • 5
    97% (531 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

May 20, 2020

Brilliant app + very easy to use and love the customisation. Customer service is excellent too! Would totally recommend!!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

The Junip team could not have been more helpful with the integration process of their app for our new Shopify store. They helped us migrate from one review platform to theirs and were so helpful along the way. The features of Junip are easy to use and seamless with our store. Additionally, they are continuing to roll out new features that are perfect for our needs. Highly recommend!!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2020

Super detailed app. Stuart provided prompt and excellent support with understanding the app functionality to the very minute detail. App could use more functionality with manual reminders. But overall best review app out there, 10/10 would recommend.

Store

Bummer

Using app

24 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 5, 2020

Fantastic app! It was easy to import old reviews from my previous ratings app and the customer service can’t be beat. There are great options and customization available for a very reasonable monthly price. Highly recommend!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

We couldn't be more pleased with Junip. It was an incredibly simple, streamlined transition from Yotpo, and both the product the customer support have been outstanding.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2020

Junip is very easy to set up and the support is amazing! Compared to other platforms, they're extremely cost effective and impactful across our business. Looking forward to seeing what else I can accomplish with this app!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 15, 2020

The app is buttery smooth and the support responsive. I experienced zero friction tooling this service. I think this app is just as good as, or better than, other bloated product and store reviews apps such as Yotpo. I highly recommend this app.

Using app

Over 2 years

Total reviews

61

Average rating

3.2

5 / 5 Share

April 15, 2020

Junip have created one awesome review platform! We were quoted over £400 a month to implement Trust Pilot on our website. With the pricing options from Junip - it's a no brainer! Likewise, we've spoken with other e-commerce brands who have implemented Yotpo and they've accrued hefty developer costs to implement & integrate on their Shopify builds. In comparison, we've got Junip up and running in less than 24 hours. Junip integrates seamlessly on our site to personalise the front end. In the back-end, we've got total visibility to track key metrics and manage reviews. Stuart & the team take customer support to the next level! They've gone out of their way to help us get up and running and they respond to support queries in MINUTES. I'm excited to see the features they'll roll out next on Junip.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2020

Seamless integration to our site, easy to customize the look and setup, and most importantly, Stuart and the team are super responsive and helpful. Great platform that I'd highly recommend.

Store

Populum

Using app

7 days

Total reviews

5

Average rating

4.8

5 / 5 Share

April 6, 2020

Once my site started to get traffic I was able to use this app for reviews. Very simple to use and looks great. Customer service is outstanding as well, special thanks to Stuart A.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

This app has positively impacted my business. I have seen sales rise since installing Junip. I love how easy it is to use and would recommend it to other shop owners.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

The Junip team was incredibly fast and helped me make some modifications to my site - this is a great app!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

We have just started using Junip, initially there was a little bit of a glitch with the reviews appearing in our store this was due to the Shopify theme we have chosen, but support was super fast, very helpful, identified what the issue was straight away & fixed the problem very quickly. Our reviews were published on our product listings immediately, so far we are very happy, We can't wait until our customers start posting pics with their feedback. Sonia...

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

We launched our store this month and wanted to make sure we had a great review system in place for our customers to share their experiences. Junip fit the bill for what we were looking for - and the Junip team went above and beyond to make sure we got setup right.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

Head & shoulders better than the others, and I've tried all of them. I feel that review apps have been lacking for quite some time, even though they are vitally important to merchants, like myself, in growing brand recognition and trust. The support was fantastic (like instant!), the forms are amazing & lots of other strong features (with more to come, I'm sure!!). I would definitely recommend that you give Junip a try if you want to make your brand stick in your customers' minds, and you're sick of all of the other junky review apps!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Looks great and does exactly whats needed. Great addition to the store. More importantly though, the customer support is exceptional. Stuart was there every step of the way from the initial conversation to onboarding and was a great help. Highly recommend this app - switched over from YotPo and won't be looking back.

Store

Nooks

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Very clear and concise dashboard, easy onboarding. Great App!! Looking forward to checking it out in more detail.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

honestly, I have never had a plug in app provide faster pop up chat and email customer service replies. Really seamless setup process. I love how the product rating stars show up on my product photos when you hover your mouse over them. Customer service is lightning fast.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Slick & intuitive customer reviews. The photo reviews feature is awesome and love that we can fully brand everything. Super easy to setup and the support team went above and beyond in helping us integrate.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Incredibly simple to set up and configure to work for my store. You won't find a more straightforward backend or pricing that makes this much sense.

Using app

7 days

Total reviews

1

Average rating

5.0