All reviews

Rating Breakdown

  • 5
    94% (907 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2024

The best customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Junip was so fast and easy to install -- didn't even need a developer to help us with implementation! Love how simple, straightforward, and easy to use the backend was. Even migration of past reviews was a breeze. Awesome review app!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

We've had an awesome experience with Junip - not only is the platform great, but the team is incredibly responsive and helpful. Highly recommend!

Store

Snif

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

I just downloaded Junip today and initially had trouble importing my reviews from Etsy to Junip. Malvina (if that is your real name), I appreciate you! The customer support has been amazing from the start. Sure, there are cheaper options, but you won't be treated like this—I guarantee it!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Leah from customer service helped us solve a tech misunderstanding to ensure all flows were working properly in a 10 min conversation! We love their team.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

We are very happy with Junip. It is so much better than other programs we have used in the past. Malvina and her team have been very responsive and helpful.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS. Malvina was super helpful, jumping on a call and going through our Junip app and integrations to make sure it was working perfectly!! Thanks again!!!

Store

Bonny

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 12, 2024

I love the ease of setting up Junip for my website, it looks great too! The customer service support is quick and efficient, Leah was very helpful and solved my issue right away.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

good app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Great system that has worked really well for us. The team is helpful and responsive ;)

Store

Neat

Using app

Over 1 year

Total reviews

13

Average rating

4.2

5 / 5 Share

Nov. 9, 2024

Junip is without a doubt the best and easiest (and best value) review platform there is. We've tried them all (Yotpo, Okendo, Shopify free, etc.) and Junip beats them on every from: onboarding/setup, the actual request flow, price, support, integration ease, customization. It's the only platform I ever recommend to founders/teams when they ask. So if you're considering the options, try Junip before everything else and you'll save a lot of time, headache, and money.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

A few months we migrated over to Junip from our previous provider, and we have been very happy with not only the platform, but the customer service. Malvina has been a godsend from the beginning. Onboarding was a breeze and any time I have any questions, Junip is great about providing support. Additionally, we been continuing to increase our reviews anywhere from 100-200 a week, which has been great! 10/10 Would recommend.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Malvina gave me great service & recommended features to me on the app. Junip is very easy to use & very user friendly.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We have been working with Junip for more than a year now and we couldn't be happier! When we need some support or advice the team is always super reliable (reply times and feedback) A special shout out to Malvina, whose expertise and continuous follow-ups have made our journey a breeze!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

This guys are legit the best. They are quick to respond, and won't stop until the job is done and fixed! I highly recommend.

Store

THENTIC

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Honestly switching from loox was never easier. I am also saving $200 by making the switch. The customer service is amazing.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

A full-featured review app with very reasonable pricing. Have used their support a few times and found them extremely helpful. In particular we like and use: - Review syndication from our B2C site to our B2B site - Klaviyo email flows for review requests (including a review event in Klaviyo we can use) - Product groupings/families for aggregating reviews - Structured data on reviews like age and skin type for the reviewer - Easy CSS customization Overall, really solid and glad I made the switch about 2 years ago.

Using app

Over 2 years

Total reviews

13

Average rating

4.9

5 / 5 Share

Nov. 1, 2024

Junip’s support has been exceptional. Malvina and the team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Great app, great support, highly recommend!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Amazing app and easy to use.

Using app

Almost 3 years

Total reviews

7

Average rating

5.0