All reviews

Rating Breakdown

  • 5
    94% (842 ratings)
  • 4
    4% (36 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (708)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2024

What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

It is a great application. I recommend this to everyone. As we scaled the program, there were some things that we wish this app had that we needed, like the ability to hide individual images for reviews and deep klaviyo integration. I'm sure the team is working on this but at this time we need to move on.

Store

Vitaly

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

July 24, 2024

Always great support from this team who's not afraid to get their hands dirty and troubleshoot alongside me.

Store

Gratsi

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

July 16, 2024

Junip has been a great addition to our Shopify store, enabling us to manage customer feedback and reviews seamlessly. The onboarding process was smooth and easy to follow. The platform has a user-friendly interface that's easy to navigate as well. Any questions or issues we’ve had were promptly addressed by their friendly support team. Also, we've been thoroughly informed about the additional features that can benefit our business. I recommend Junip to any business seeking to streamline feedback processes and boost customer satisfaction.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Junip's functionality is amazing, right out of the box. Their team is very responsive to questions and feedback, and their widgets look great on our website. Can't recommend this app highly enough! It's really all you need as far as a review app.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

So far so good! Had some issues with uploading media when importing reviews but support agent Leah was very patient and helpful.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2024

Simple to set up and their customer service is TOP NOTCH. Ideal for new websites

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

Great app, it's only missing the option to use the app in another language, like french.

Store

Tempus

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Junip is literally everything we wanted for reviews for our small business!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Using app

16 days

Total reviews

3

Average rating

2.7

5 / 5 Share

June 19, 2024

Great review app! Amazing support from Malvina who walked me through injecting the review star summary code into our Shopify theme.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Very helpful support team and easy to navigate interface!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

June 11, 2024

We've been using Junip for a year now. It's very simple and intuitive for both us as well as the customers. I have spoken with customer service a few times with questions and they're always available to chat (plus it's a human--not a bot!) Fair price for a great service :)

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

June 11, 2024

This is a great app with great customer service. In fact probably the best customer service I have ever experienced. Ever. Malvina is the best! She always helps me out!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

Junip does everything you'll need for a great price.

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 6, 2024

Love the app, the UI, the integrations. It's so easy to use

Using app

About 3 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

June 5, 2024

muy buenas opciones

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

The Junip team makes the transition incredibly easy from other platforms and we have noticed our reviews rate has gone up since making the switch.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2025

Leah was a great help in answering a question I had.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2024

They just spent 30 minutes finding and issue of why the review count wasn't showing up. It was due to some of my site's CSS. Huge thanks to Leah for finding it!

Using app

10 months

Total reviews

2

Average rating

5.0