All reviews

Rating Breakdown

  • 5
    94% (907 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2024

Such a great reviews platform with a solid integration with klaviyo. Boosted our UGC capture rate on review emails by almost 30% with cross device capture. The Junip team is always very responsive and helpful when building strategies for workflows and helping with selective exports based on products (really hard to get in other providers)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Absolutely perfect. Everything about our experience with using Junip so far has been stellar. It's easy to set up, the widgets are easy to customize, there are out-of-the box integrations with Klaviyo and Gorgias and the onboarding has been really, really good. I highly recommend using Junip!

Store

Abate

Using app

15 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 2, 2024

Leah is very helpful, she showed me the app and how to use it better

Using app

2 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Oct. 17, 2024

Expensive, but you get what you pay for which is premium customer service.

Store

Milky

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

We switched to Junip earlier this year and have been loving it. Their support is amazing, and we've drastically increased the amount of reviews submitted with photos.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Malvina was the best - this is the best product review platform for any ecommerce website. Much easier to use than yotpo

Store

Livi

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

We are very pleased with Junip! Also, very happy with the personal service we have received when we required guidance. Very professional and very helpful. It's not often you come across GREAT customer service like we hare received. Thank you

Store

CleanO2

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

This app has boosted our UGC collection a ton, making our product reviews that much more effective. They were also very responsive and helpful when we ran into issues and were able to quickly resolve our problem.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Great support from Malvina when first using the app. She gave me lots of assistance where I needed it & also pointed out other features that I would find useful.

Using app

About 6 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 3, 2024

I've been a long-time user of Junip, and I recommend it to every founder who asks. It just works exactly how you would hope it does, and we get more reviews as a result of their sleek review request system. We have used the most expensive options in the space, and we regret not moving to Junip earlier. It is a great value and the team is genuinely enjoyable to work with.

Store

Jambys

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

So far, Junip has been great! It was a super easy transition from our prior review service at a much better price. Malvina has been an excellent and supportive rep and is always there to answer any questions or concerns that pop up.

Store

Speks

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great app, great support, Malvina and Stuart are the best!

Using app

23 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) ) We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing. Well done Junip!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Leah on the Junip team has been very helpful with questions around reviews and the app. Thanks

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Very user friendly both backend and for customers.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Works great for us. Customer service is always there with some quick and friendly help.

Store

sproos!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Great review app and the team is very responsive to solve any issues you have. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Fabulous platform! So easy to use and integrates seamlessly with Shopify. Support is 12/10. Malvina is incredible.

Store

caliray

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I couldn't be happier with their support and functionality! Now I know why Juniper has a 5-star rating. Thank you, Marcus!!

Using app

About 2 hours

Total reviews

4

Average rating

5.0