All reviews

Rating Breakdown

  • 5
    96% (526 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2024

I couldn't be happier with their support and functionality! Now I know why Juniper has a 5-star rating. Thank you, Marcus!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

We love Junip! Easy to use + display. Great price.

Store

RUSK

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

C'est une très bonne application j'aime bien il y a beaucoup d'automatismes ce qui me permet à moi de ne pas galérer à faire certaines choses sur ma boutiques

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

Great app!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The Junip team answered my question within minutes and gave me a personalized solution for my needs. I'd 10/10 recommend using Junip for customer reviews and UGC integrations!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Customer Service is very fantastic, Thanks Malvina for your help. Great product and awesome features on the free option.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Great experience. Easy to use and received an abundance of reviews from happy customers—excellent and helpful customer service.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Marcus and Stuart from the support team were incredibly helpful in resolving a setup issue for our store. Their quick and professional assistance made all the difference, even with time zone differences. The app itself is user-friendly and has streamlined our review management process. Highly recommend Junip for anyone looking for a reliable review app on Shopify. Great job, Junip team!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

It is a great application. I recommend this to everyone. As we scaled the program, there were some things that we wish this app had that we needed, like the ability to hide individual images for reviews and deep klaviyo integration. I'm sure the team is working on this but at this time we need to move on.

Store

Vitaly

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2024

Always great support from this team who's not afraid to get their hands dirty and troubleshoot alongside me.

Store

Gratsi

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

July 23, 2024

Loox was a beautiful and great platform, but we decided to try something more focused solely on reviews, leading us to Junip Reviews. The transition has been incredibly smooth, thanks to the clean and intuitive interface. The support team, particularly Leah and Robin, made the switch seamless by assisting swiftly with the importation of reviews and setup. Their dedication and quick responses were outstanding. Junip Reviews has proven to be an excellent choice for those seeking a streamlined, review-centric service. Highly recommended!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2024

Junip has been a great addition to our Shopify store, enabling us to manage customer feedback and reviews seamlessly. The onboarding process was smooth and easy to follow. The platform has a user-friendly interface that's easy to navigate as well. Any questions or issues we’ve had were promptly addressed by their friendly support team. Also, we've been thoroughly informed about the additional features that can benefit our business. I recommend Junip to any business seeking to streamline feedback processes and boost customer satisfaction.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Junip's functionality is amazing, right out of the box. Their team is very responsive to questions and feedback, and their widgets look great on our website. Can't recommend this app highly enough! It's really all you need as far as a review app.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2024

easy-to-use interface, efficient review collection methods, and affordability. It is also praised for boosting online sales and increasing the number of reviews.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2024

So far so good! Had some issues with uploading media when importing reviews but support agent Leah was very patient and helpful.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2024

Simple to set up and their customer service is TOP NOTCH. Ideal for new websites

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Junip is literally everything we wanted for reviews for our small business! Fully customizable creative, affordable, a backend that is easy to use AND set up, AND google shopping syndication (which took some trial and error but the customer support team helped us through everything!) The level of personal support during setup is amazing, Malvina in particular was amazing!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Using app

16 days

Total reviews

3

Average rating

2.7

5 / 5 Share

June 19, 2024

Great review app! Amazing support from Malvina who walked me through injecting the review star summary code into our Shopify theme.

Using app

About 22 hours

Total reviews

2

Average rating

5.0