All reviews

Rating Breakdown

  • 5
    94% (908 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2024

The customer service is stellar. Did not expect to be able to have it up and running so fast. Thank you!

Store

Boquet

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Junip is such an effective and easy-to-use app for your store's product reviews! Their team members and customer service are also some of the best I've had the pleasure of coming across, hands down! Very friendly, straightforward, and prompt whenever you need troubleshooting -- it makes all the difference!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Very happy with Junip. Works very well.

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 15, 2024

Great customer service. Easy to use software on the backend and for the customers. Easy to integrate with Shopify. My one suggestion would be to include product grouping for lower tiers as many competitors offer it in their basic package.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Its been truly a pleasure working with Junip. We moved from a large Review platform to them and its been a dream. Every issue we had with the other review platform is not a issue with Junip. Junip did everything for the migration and setup. Our reviews have already sky rocketed since integrated Junip. I love that they truly think mobile first when getting reviews from the customers. Cannot recommend this app enough!!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Junip is easy to use and their support is quick and helpful. I like it better than other review apps that I've used.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Quick response. Great trouble-shooting with resolution of issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Awesome customer support!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I haven’t had any issues whatsoever, it was easy to set up, my customers have found it easy to use, I like that it sends an automated mail requesting the review (one less thing to worry about), the support too has been great, this might sound minute but I like that I could customise the colour of the stars to match my brand colours, the fact that the reviews are on the home page actually makes a difference for new customers. Thanks Junip

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Amazing experience and great team of people working in customer support. They go above and beyond to their customer needs and in quick and timely fashion. Wish them all the best.

Using app

7 months

Total reviews

11

Average rating

4.8

5 / 5 Share

Dec. 14, 2023

Great tool and great team!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Customer Service Team are really helpful.

Using app

7 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 4, 2023

I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews. What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable. It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Junip has been great for us. Easy to use with really helpful onboarding. The support staff have been fantastic and friendly as well :) Can't recommend enough.

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 22, 2023

Easy to use tool for gathering reviews! We also really appreciate the support we get from our Junip rep in maximizing review gathering campaigns, troubleshooting when needed, etc.

Store

Reggie

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

We recently migrated from Stamped to Junip and I was impressed with Junip's documentation and excellent chat support during that process. So far, been very happy with Junip. Would highly recommend to anyone that uses Stamped and is looking for a better reviews app.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

I'm still a small store, but I've worked hard at collecting reviews and Junip makes it very easy! They have a nice free plan for getting started. I like collecting reviews via QR code, direct link, and of course the automation that emails customers after purchase. Junip - help us little guys out with more feature access so we can keep learning how to optimize the store of our dreams!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

If you are on an expensive, stagnant or slow page speed reviews app you should just make the switch. With the support of the Junip team and their tools and automation we were able to fully migrate in a week and cancel our old service. The Klaviyo integration is really seamless and easy to set up from the start and we really didn't lose any time because we can also send campaigns to purchasers who purchased while we were mid-migration. Everything about using the product from the end user experience and the UI for managing is 5 start. If your unhappy with your current provider don't wait, just make the switch and you'll be glad you did.

Using app

15 days

Total reviews

6

Average rating

5.0