All reviews

Rating Breakdown

  • 5
    94% (908 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2023

Easy to use! Great customer service from Malvina.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

Team was very helpful with implementation. We found the process to be seamless and the set up on our site very straightforward. Highly recommend if you are looking for a focused Reviews plug in.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

The UI for managing your reviews/flows is easy to navigate yet comprehensive enough for what you're trying to achieve. Also their support team is super responsive and helpful with answering any questions. The pricing is also very reasonable for the features provided. I can't recommend them enough!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Very easy app to setup, nice designed and functional. Customer support team is brilliant, responsive and helpful. Special shoutout to Leah, who helped me very fast and with a great solution for what I needed.

Using app

2 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

They are incredibly helpful and go above and beyond. Great product that works seamlessly.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

I love how easy and seamless the Junip set up was. It was super easy to transfer from our previous review app without interruption. I am very satisfied with the app!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Amazing service. Marcus is always 5 steps ahead. He made leaving reviews for customers so easy, and now we're getting so many positive reviews! Very professional and always on time.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Great app, simple. Customer service was VERY responsive and very patient when I said I didn't know what I was doing. :) We are just free version for now, but it seems more than sufficient as we start out.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

It's a robust Review app with streamlined and intuitive functionality, both from a customer and admin POV.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Amazing experience moving to Junip. Massive thanks to Malvina who made the process a dream. Liam

Using app

22 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

JUNIP is really easy to set up and display on the online store. The process to import reviews from former app was really simple with a real time view. Malvina at Support Team was incredible : reactive, kind and helpfull !! She efficiently provided all solutions to go from former app to JUNIP. Even helping on bad displays linked to former app !! Very positive beginning of use !

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

The Junip platform and customer service have completely amazed me. Previously we used a larger company (who shall not be named), that was triple the price and promised the world, however, their customer service was non-existent. Stuart and Malvina have been incredibly helpful in not only the setup of our new platform but have already initiated the Google syndication process and our platform is now collecting 3x the reviews DAILY than it did with the other platform. As a company, social proof is everything and the Junip platform makes it easy for customers to upload photo/video in their reviews as quantifiable UGC on your product pages!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Exactly what you are looking for in a great Shopify app -- does exactly as advertised (and more) along with top notch customer service to ensure super easy implementation. So glad we switched reviews providers to Junip.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2025

This works really well for our Ecommerce store and has a nice clean design. Customer support is great! Thanks!

Store

Nimbus

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 29, 2025

We switched to Junip after briefly trying out Yotpo for our new Shopify build. Love how easy it is to use, the beautiful UI, that it's hyper focused on reviews and UGC—and the incredibly helpful customer support team

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 22, 2023

Junip is marvelous. Very easy to install and get set up, and the back end is very intuitive. It looks great on our site, and the experience for people leaving reviews is very smooth. I highly recommend migrating to Junip if you're not happy with your current reviews provider. Very affordable, and frankly it functions way better than other review platforms I've used. It's rare in my experience for a Shopify app to work this well right out of the box. And their customer support is beyond stellar. Great work team, keep it up!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Junip is a 5-star review platform. Over many years, we had previously used Reviews.io, Stamped.io, Shopper Approved and Yotpo. We switched to Junip in 2022 partly because of the DEEP, DEEP integration with Klaviyo, as well as the on-page widgets (display UGC/reviews on site). It is also a very lean app -- page speed is not a concern as it was with other apps. The few times we needed support team, they were fast and professional. Can't say that for the others. We've been with Junip now for almost a year and we are thrilled with the product, and the opt-in rate for the review survey exceeds all other apps we had used. 5-stars!

Using app

12 months

Total reviews

17

Average rating

4.8

5 / 5 Share

Aug. 18, 2023

Junip is a great review app, their on site widgets, review interface and mobile friendliness really make it stand out from the rest of the apps out there. The free plan is great if you are just starting out. They also have live support available on their back-end admin side which is really helpful.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Intuitive and fast for building social proof out the box! I was set up and integrated within no time and was able to push reviews based on customer order history. The emails generate an itemized list of products they have purchased and upon receiving a confirmed review, an incentive discount is sent. Clean UX and plays nice with our site thanks to our team at Baggy [who referred us!]

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

I was a Yotpo user... Now - I'm not... Junip has given our small business the ability to affordably: 1. Ask for reviews 2. Reward our customers with a coupon for taking the time to leave a review 3. Beautifully display and share our reviews 4. Display well on Google with our awesome reviews I'm SOOO happy I switched. They made it seamless and easy to do so. Their customer service answers SO Fast, whereas Yotpo would take forever to resolve simple problems. If you're considering switching - Just Do It! :)

Using app

About 1 year

Total reviews

8

Average rating

5.0