All reviews

Rating Breakdown

  • 5
    94% (908 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2023

Junip is a fantastic review platform with everything you need for your store. Marcus and the team are oustanding and will help with anything you need. We had a few website issues and Marcus spent his morning assisting us, he was super helpful and I couldn't have ask for more. 5 out of 5 stars everytime for Junip!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Wow! These guys are great! Price was what got me to try them, but the product and especially the customer support was way above and beyond. A shout out to Marcus, your service was prompt, courteous and extremely helpful during install. Couldn’t have done it with you!! Steve B

Using app

10 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 6, 2023

The entire experience, from installation to review collection, has been top notch. Adds a ton of credibility to our brand, and allows us to get really in-touch with our user experience.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Junip has been a great transition for us, the team has been extremely helpful throughout the transfer. They quickly solved for our unique situations and support is always on top of it! I would highly recommend considering Junip!

Store

Tecovas

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Best review app out there. Super thoughtful design of both the UI, and features. Junip just gets it. I have tried "them all," when it comes to review & UGC apps. If you have or work with a DTC brand, I highly recommend you switch to/start with Junip.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Great customer service, Marcus helped me with some custom coding to enhance my sites review display. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Update: Junip graciously refunded the charges. Much appreciated. I haven't seen Junip work exactly right, but I am encouraged by the strong customer support.

Using app

2 months

Total reviews

22

Average rating

4.0

5 / 5 Share

Jan. 14, 2023

Although I'm just getting started with Junip, I wanted to leave a word of appreciation for the amazing support provided by Marcus, in helping me manually install the snippets on our store. He was prompt and super friendly throughout the entire process, and I'm definitely looking forward to seeing the benefits of partnering with Junip in the near future.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

We love Junip! It is very user-friendly on both our and the customers' end. We are also very happy with the support we receive from their team. Customers have become very interactive and that's what we really wanted out of the app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

After months of searching and using all the top tier 1 products we found Junip.co through recommendation. The platform is lighting fast and easy to use. Convenience, speed to market and the ability to scale were the differentiators for our brands in making the leap to Junip. The initial project took no longer than 5 working days to technically implement, migrate and launch and we are seeing instant increase in reviews and engagement. I wouldn't hesitate to run this application on the biggest or the smallest shop, its just that good. You will be delighted by the crew as well. tech savvy, straight talking and fair. No suits, no jargon, just easy. We are proud to be running Junip on Pier1, Dressbarn, Bodybuilding and all our other sites to come.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

A bit expensive but does what it says on the thin. I have tired other review apps and I prefer this one the most.

Using app

Over 1 year

Total reviews

9

Average rating

4.3

5 / 5 Share

Dec. 19, 2022

Well-designed, simple to use, and great support. The team made onboarding really simple even from a relatively complex previous setup.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Sooo helpful! Marcus and Leah walked me through exactly how to set up my flows in Klaviyo. 10/10 recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I've been using Junip for a few months now - no complaints! Their customer service is excellent! Switched templates and had some issues, which they were able to fix for me within a few minutes. Really appreciate the support.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Left yotpo because the price didn't make sense to us. So happy we switched to Junip, the customer service is above and beyond.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

I can't say enough good things about this app. It increased our review conversion rate by 22% since our switch from Okendo, and their customer support team (mega shout out to Marcus) are phenomenal. Make the switch to Junip. You won't be disappointed.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

We were previously on a larger, more expensive, Reviews & ratings platform and since the migration to Junip, I have nothing but great feedback! The team was responsive, attentive and was there every step of the way through onboarding and implementation. Their UI is great and their mobile responsive modal is a significant improvement to what we had previously. Great all around, would highly recommend!

Store

beam

Using app

About 2 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Nov. 4, 2022

Great product with very awesome post-purchase flow and review generation. Top notch support. Highly recommend!

Using app

30 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Junip has been easy to integrate and use with our site. We had trouble importing some of our previous reviews but the support was top notch and super patient with us. I highly recommend this app to anyone looking to add product reviews to their site. Thanks Marcus for all your help!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

We've recently switched from Yotpo to Junip, and our experience has been very good. We had an amazing level of support during onboarding and the team has been very responsive to fixing everything to our needs. I can only recommend their service. 5 stars!

Using app

30 days

Total reviews

5

Average rating

5.0