All reviews

Rating Breakdown

  • 5
    94% (908 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (735)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2022

I recently installed Junip and had issues importing the reviews from my previous platform. The customer service was extremely helpful and they quickly resolved the problem. Highly recommend this app!

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2023

Best move ever switching off Yotpo. Team is amazing. Interface is clean is easy to use. Highly recommend.

Store

biom

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Está servindo bem ao propósito. Plano gratuito satisfatório. Recomendo a utilização do app na loja, sendo possível adicionar reviews de produtos e da loja, tanto nos produtos quanto na home.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Wow. I tested all the popular review apps over the span of a week and spent a total of 20 hours setting them up and customizing them. Junip is miles ahead of them all. From the intuitive and beautifully designed UI, to the feature set, and even the cost. As a user experience designer, working in tech for almost 20 years, I can confidently say the Junip team is full of talented designers (UX and UI), as well as engineers. This app is everything you want and nothing you don't. I 100% recommend it.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 1, 2022

We just started using Junip and so far it's been easy to onboard and implement. We integrated our review flows with Klaviyo and it was straight forward. Whenever we had questions, the Junip team (Marcus in particular!) have been very friendly and very quick to respond with helpful solutions.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2023

We're happy with the service. We have it integrated with Klaviyo and run our campaigns there. It works great. Whenever we reach out to support, they're quick to respond and have been very helpful.

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 30, 2022

Junip is a great app, but what is even better is the customer service! Specifically the ongoing help that I have received from Marcus Cardoso. Marcus has answered many questions and has been working with me to transfer thousands of reviews from another app to Junip. Delighted with this app and the service provided.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Junip saved the day! We switched over from an over-priced bloated alternative app and we haven't missed it a single day since. Junip's support team is perfect, and the product is simple and effective. THANK YOU JUNIP!! - Team Leaf

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Great App, perfect for our store & the customer service team is fantastic too! Keep up the good work!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Mega gute App. Sobald auf Deutsch, hole ich sie mir. Großartiges Design, sehr gute Service.... Geben Sie Bescheid, wann sie in Deutsch kommt. excellent app. As soon as in German I will get it. Great design, excellent service.... Let me know when it comes in German.

Store

7TEA®

Using app

About 1 hour

Total reviews

6

Average rating

2.8

5 / 5 Share

Aug. 18, 2022

Extremely helpful customer service and support team. Transitioned from another big name reviews provider seamlessly. Would recommend.

Store

CHNGE

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Switched to Junip from another provider. Junip was awesome about onboarding us, it's super intuitive. They went beyond the mark to make a few customizations for us. Plus the pricing is very affordable relative to other options. Would recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

We are big fans of Junip at Equator Coffees, it has had a positive and lasting impact on our Shopify Plus store, where its integration is seamless. The team is incredibly responsive and helpful and our favorite feature is the ability to aggregate reviews for bundle products and product families. Higher price than we'd like to be spending for review management, but we have zero complaints about the app functionality and staff.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Friendly and modern user interface. Reviews on site are elegant and clear. The process was straightforward and the Klaviyo integration flawless. Our point of contact Marcus has been wonderful to work with. He's provided clear direction and has been with us ever step of the way to ensure that our transition from our old reviews platform has been smooth and painless. He's also helped setup specific flows and campaigns to capture particular customers that might have slipped through the cracks in the process. So far a wonderful investment into our business' customer experience.

Using app

5 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 12, 2022

Junip is AWESOME! Looks great on-site and the user experience is seamless. Amazing support as well. Highly recommend!

Store

NuTrail

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Great app with awesome design! Support is very helpful. At first it was hard to figure out but support team and knowledge base helped me a lot. Manual product review link is super useful! A+

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Love this app & the support team. Very very clean, simple & satisfying user interface. Have and Will continue to recommend to everyone - for reals

Store

EVORA

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Tried a few other review apps, but i find this to be the better one. Nice interface, reliable and trustworthy.

Using app

8 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 3, 2022

New user, but loving it so far. Appreciate that there is a Free plan for small business starting out. Great Shopify integration. Thank you Junip!

Using app

About 5 hours

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 3, 2022

After trying a couple of other big name review apps we landed on Junip. It's the most simple to use for us and our customers with a clean interface and plenty of options for integrations. We've found our solution!

Using app

13 days

Total reviews

1

Average rating

5.0