All reviews

Rating Breakdown

  • 5
    93% (952 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 74% (756)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2023

Set up was simple and I love that it integrates with Klaviyo. The few questions I did have, I used the chat line for and Marcus was a tremendous help! He stayed on chat with me for about an hour walking me through the process.

Using app

About 3 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 27, 2023

I had trouble getting out reviews to display on our new Shopify theme but Marcus on the Live Chat had it sorted in under 5 minutes and showed me how to add them in future myself too. Excellent service, thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I love this app! We added it to our product pages and I love how you can include a script to list all the store reviews

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 20, 2023

The platform is as user friendly as it gets! We've used various review softwares over the years and this takes the cake as the best one yet. Just go with Junip!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

These guys are amazing! It's very easy to handle and in case you have questions, their support is super quick and reliable !!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Junip is a fantastic review platform with everything you need for your store. Marcus and the team are oustanding and will help with anything you need. We had a few website issues and Marcus spent his morning assisting us, he was super helpful and I couldn't have ask for more. 5 out of 5 stars everytime for Junip!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Wow! These guys are great! Price was what got me to try them, but the product and especially the customer support was way above and beyond. A shout out to Marcus, your service was prompt, courteous and extremely helpful during install. Couldn’t have done it with you!! Steve B

Using app

10 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 6, 2023

The entire experience, from installation to review collection, has been top notch. Adds a ton of credibility to our brand, and allows us to get really in-touch with our user experience.

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 26, 2025

The app does a lot of nice tasks like gathering reviews and helping you show them on your site but there is confusion because not all of the reviews are showing on google and the support is not very nice or helpful. I asked why some of the reviews are missing and never heard back. And the links to check your products are wrong in the admin. That would be ok except I have to pay $70 per month which is very expensive.

Using app

Over 2 years

Total reviews

23

Average rating

4.8

5 / 5 Share

Jan. 26, 2023

Junip has been a great transition for us, the team has been extremely helpful throughout the transfer. They quickly solved for our unique situations and support is always on top of it! I would highly recommend considering Junip!

Store

Tecovas

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Best review app out there. Super thoughtful design of both the UI, and features. Junip just gets it. I have tried "them all," when it comes to review & UGC apps. If you have or work with a DTC brand, I highly recommend you switch to/start with Junip.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Great customer service, Marcus helped me with some custom coding to enhance my sites review display. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Update: Junip graciously refunded the charges. Much appreciated. I haven't seen Junip work exactly right, but I am encouraged by the strong customer support.

Using app

2 months

Total reviews

22

Average rating

4.0

5 / 5 Share

Jan. 14, 2023

Although I'm just getting started with Junip, I wanted to leave a word of appreciation for the amazing support provided by Marcus, in helping me manually install the snippets on our store. He was prompt and super friendly throughout the entire process, and I'm definitely looking forward to seeing the benefits of partnering with Junip in the near future.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

We love Junip! It is very user-friendly on both our and the customers' end. We are also very happy with the support we receive from their team. Customers have become very interactive and that's what we really wanted out of the app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

After months of searching and using all the top tier 1 products we found Junip.co through recommendation. The platform is lighting fast and easy to use. Convenience, speed to market and the ability to scale were the differentiators for our brands in making the leap to Junip. The initial project took no longer than 5 working days to technically implement, migrate and launch and we are seeing instant increase in reviews and engagement. I wouldn't hesitate to run this application on the biggest or the smallest shop, its just that good. You will be delighted by the crew as well. tech savvy, straight talking and fair. No suits, no jargon, just easy. We are proud to be running Junip on Pier1, Dressbarn, Bodybuilding and all our other sites to come.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

A bit expensive but does what it says on the thin. I have tired other review apps and I prefer this one the most.

Using app

Over 1 year

Total reviews

9

Average rating

4.3

5 / 5 Share

Dec. 19, 2022

Well-designed, simple to use, and great support. The team made onboarding really simple even from a relatively complex previous setup.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Sooo helpful! Marcus and Leah walked me through exactly how to set up my flows in Klaviyo. 10/10 recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I've been using Junip for a few months now - no complaints! Their customer service is excellent! Switched templates and had some issues, which they were able to fix for me within a few minutes. Really appreciate the support.

Using app

6 months

Total reviews

6

Average rating

5.0