All reviews

Rating Breakdown

  • 5
    94% (909 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (736)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2021

Junip is the best Shopify application of its kind. If you are looking for such an application and you choose Junip, you can rest assured that it works very well. The integration with Klaviyo is also perfect. I would also like to underline the great role of the support team of Marcus. In conclusion, by installing Junip you make the best possible choice.

Using app

13 days

Total reviews

14

Average rating

4.5

5 / 5 Share

Nov. 14, 2021

Great app. Tried many other review apps before deciding on Junip. Integrates well with 2.0 theme. Love how beautiful and smooth the review forms are.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 9, 2021

Better features, better support and a better pricing structure than almost every other competitor out there

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Junip is excellent. We leverage SMS heavily as a brand, and I was surprised to find no other reviews product but Junip integrates with Postscript to allow us to request reviews via the same phone number our customers are already texting. It's a glaring gap that the Junip team has been wise to fill. Customer engagement with reviews has been great, and Junip provides a lot of power and flexibility in how customers are polled – rating custom traits along a scale, custom questions, etc. It's very well executed. There's less clarity that I'd like on how to customize the on-site embed css as a non-developer (we operate a headless store), and it would be helpful to have a resource that explained, say, all Junip classes and how to select them. That said, the team has been really responsive in helping us figure this out with personalized support. Onward and upward to Junip. Highly recommend.

Store

ujji

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 2, 2021

We are very happy with this app. We also had a fantastic on-boarding experience with Marcus from Junip who helped us to optimise everything for success.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

The app is a little pricey; however, it allows you to customize reviews to your specific brand/business which is neat. Unlike YotPo that charges a shit ton to do the same, Junip allows you to do that for a fraction of the cost.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Really pleased with this app. It was easy and straightforward to install. Using the free version and it does what I need it to do.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

I used this app to help me gather customer reviews and it was so easy to use and setup! I would recommend this app to everyone with a small business.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Super easy setup, really fair pricing, great support, and all the features we need. What more can you ask for? I really appreciate the deep integration with Postscript and Klaviyo - that's something that other apps don't really offer. It's also well designed (both the admin and customer facing side) and intuitive. Really happy we decided to make the switch!

Store

Zesti

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Junip is a fantastic review app and the team behind it is just making it better and better. They are great at communication and have always answered my questions. It was easy to implement, even on my headless shopify store (rainierwatch.com), because they provided html snippets. The only thing lacking I've found is the ability to edit reviews. But hopefully thats coming sometime soon.

Using app

29 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Very easy to integrate and the team was really helpful through the whole process. We tried multiple review apps and this has been the best by far.

Store

PAVOI

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Killer app for Shopify, easy to navigate and implement. Customer service goes above and beyond. Would recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

The Junip crew has been a great team to work with. The platform has a lot of unique features and key integrations.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Customer support is 100x better than what you will find elsewhere. Made the switch from Yotpo and one the of the best decisions I made.

Store

SPARX

Using app

21 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 4, 2021

Super easy to integrate and you can do a campaign to email previous customers! Very satisfied with this app!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Easy to install and great at displaying reviews after giving you the option check out your own reviews

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2021

We migrated all our store reviews from Ryviu to Junip and the process was as quick and simple as it comes! Adam was super helpful and efficient in our comms and everything was done in less than a week.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2021

This is an excellent reviews app. It has a clean UX, is easy to manage, and has responsive customer support.

Store

Manduka

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2021

Intuitive and effective review app. Customer ervice has been incredible, Marcus Cardoso has answered all questions (including some pretty elementary ones) quickly and respectfully. Will be using Junip for a long time.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

July 19, 2021

We use this app daily. Never an issue. Support at set up was great. Customers have never told us of any issue when doing a review. Very impressive, to be honest. Congrats to the Junip team on creating a well-designed easy to use the app.

Using app

5 months

Total reviews

7

Average rating

5.0