All reviews

Rating Breakdown

  • 5
    94% (909 ratings)
  • 4
    5% (44 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 76% (736)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2021

The support is great and the app is easy to use; I'm very pleased with it and look forward to using it in the future as my business grows.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

We onboarded with Junip last month after switching over from a different provider for reviews. The transition has been super seamless, Marcus, Stuart, and the team are extremely helpful and responsive, they made sure every detail and question was taken care of. Junip is much easier to use and manage day to day, and the ability to send review request emails directly from our ESP is amazing. No annual contracts that lock you in either, pricing is friendly and much more flexible vs other providers. Given we're a young brand as well as Junip being relatively new too, we're excited to partner with a like-minded and entrepreneurial team!

Store

Huron

Using app

About 1 month

Total reviews

15

Average rating

5.0

5 / 5 Share

June 30, 2021

Great onboarding. It's refreshing to work with a smaller team after years working with a bigger provider.

Store

SeaVees

Using app

8 days

Total reviews

6

Average rating

4.3

5 / 5 Share

June 29, 2021

Great communication whenever we have a query regarding Junip and easy to install and customise. Seems to be collecting reviews well and functioning perfectly. The team were great at getting our old reviews imported from TrustPilot and Junip is 10 times better. Looks like they are constantly looking to add to and expand on functionality too which is always great to see!

Store

Tens

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2021

The platform is easy to use and integrate. Review collection works well and the support staff is great! Recommend them for sure

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 10, 2021

100000000% better than Yotpo or any other review platform, hands down. And so much more affordable, with personalized CX support!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2021

Junip is EASILY the best option for collecting reviews on Shopify. It's largely the value they offer for their price, while giving a large chunk of the features I need. Integrations with Klaviyo, Google Ads, easy to use interface, great user experience -- all reason I love this software. The support team and owner are very smart and helpful. It is confusing how much competitors charge and how little you get.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 21, 2021

Love love love this app!!! Not only does it send out automated emails to customers after purchase but it also allows customers to review your business!! Their support is very helpful, kind and responsive. Highly recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2025

I'm incredibly happy with our decision to migrate to Junip. We launched our store using another popular (and more expensive) solution. Once we scaled up to 2,000+ review requests/month, it became a real pain to continuing working with them. Yes, switching over to Junip has saved us money... but the real value to our business is being on a SUPERIOR platform that has 1) deep Klaviyo integrations, 2) lightning fast admin panel, and 3) effective review request flows that have beyond doubled the amount of customer reviews we typically collected before switching. The setup and integration process was easy. Junip's team has always been fast and responsive. I'm excited to see what's next for Junip as they continue to grow and innovate in the space!

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 1, 2021

Just started using it and it appears to work well and have pretty good functionality. I like it so far

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

April 21, 2021

Signed up for the app on recommendation from our developer friend. So far it's very easy to use and the customer service is helpful and responsive!

Store

Occo

Using app

22 days

Total reviews

6

Average rating

4.3

5 / 5 Share

April 13, 2021

Easy to get set up, team is super helpful and responsive to questions. We refuse to pay for Yotpo and were previously using Reviews.io, which was fine but somewhat fragile. With Junip now being a Google-sanctioned aggregator, this made switching and trying something new an easy choice. Hope they continue to innovate and add better features to their strong base.

Store

Sunsoil

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2021

I love this app and customer support was amazing in helping me to get started. I recommend this app.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

I was easily able to install. It match perfectly with my site. I am going live this weekend so I'll be able to determine how well it works once the reviews start rolling in. I'll update soon.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

Great app! Came recommended by a friend, and I'm loving the customer service. Super easy to use and input into store!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2021

I have never experienced better customer service, probably ever. The Junip team is the real deal — incredibly helpful, responsive, and thorough. Could not recommend Junip more highly.

Store

Anyday

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 24, 2021

This is a great app for collecting valuable customer reviews. It has been simple to use for both us as a business and our customers. I would highly recommend it.

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 9, 2021

Best Shopify app experience I've ever had. From installation, to importing our 3,000+ reviews from Okendo, to customizing the way the reviews displayed on our site, the experience was seamless. Customer support is incredibly responsive, helped me get my reviews up and running in under an hour, and made small CSS tweaks to get things looking perfect. Functionality is the best I have experienced so far, especially the super easy option to group products together and share reviews across items. I've tried the other big apps out there and Yotpo and Okendo pale in comparison.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

Great design and ease of use. I appreciate the support from Junip. I will continue to use the app for customer reviews

Store

LOMAR

Using app

4 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Junip Review app is Really Great App. Price less with better features.. We are really happy with this app...

Using app

2 months

Total reviews

6

Average rating

5.0