All reviews

Rating Breakdown

  • 5
    94% (850 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 79% (713)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2020

Best reviews app! Super happy with Junip. Their team has also been extremely helpful with setup and answering questions.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2020

This is an excellent app! It deserves 6 stars. The app is so easy to use, looks great and the customer service is superb. They anticipated our needs before we did. I wish every app was this amazing. Thank you, Junip!

Store

Vibe

Using app

3 days

Total reviews

13

Average rating

4.5

Developer Reply

Thanks so much for this incredibly kind review! We might have to see about adding a 6th star option... :) - look forward to working alongside you for a long time to come! - Stuart, CEO @ Junip

5 / 5 Share

Nov. 2, 2020

Support is absolutely on point! Excellent job. App is also quite flexible and smoothly integrates to the shop

Store

Jabaloo

Using app

About 10 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much! Excited to have you onboard & glad we were able to take good care of you in support. The implementation looks awesome on your site 😍 - Stuart, CEO @ Junip

5 / 5 Share

Oct. 9, 2020

Junip is great. Stuart and team were very helpful in getting us set up in a custom environment. We're enjoying the ease of setup and the simplicity of the backend.

Store

Finn

Using app

2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

May 20, 2020

Brilliant app + very easy to use and love the customisation. Customer service is excellent too! Would totally recommend!!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

The Junip team could not have been more helpful with the integration process of their app for our new Shopify store. They helped us migrate from one review platform to theirs and were so helpful along the way. The features of Junip are easy to use and seamless with our store. Additionally, they are continuing to roll out new features that are perfect for our needs. Highly recommend!!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2020

Super detailed app. Stuart provided prompt and excellent support with understanding the app functionality to the very minute detail. App could use more functionality with manual reminders. But overall best review app out there, 10/10 would recommend.

Store

Bummer

Using app

24 days

Total reviews

5

Average rating

4.8

5 / 5 Share

May 5, 2020

Fantastic app! It was easy to import old reviews from my previous ratings app and the customer service can’t be beat. There are great options and customization available for a very reasonable monthly price. Highly recommend!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

We couldn't be more pleased with Junip. It was an incredibly simple, streamlined transition from Yotpo, and both the product the customer support have been outstanding.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2020

The app is buttery smooth and the support responsive. I experienced zero friction tooling this service. I think this app is just as good as, or better than, other bloated product and store reviews apps such as Yotpo. I highly recommend this app.

Using app

About 5 hours

Total reviews

61

Average rating

3.2

5 / 5 Share

April 15, 2020

Junip have created one awesome review platform! We were quoted over £400 a month to implement Trust Pilot on our website. With the pricing options from Junip - it's a no brainer! Likewise, we've spoken with other e-commerce brands who have implemented Yotpo and they've accrued hefty developer costs to implement & integrate on their Shopify builds. In comparison, we've got Junip up and running in less than 24 hours. Junip integrates seamlessly on our site to personalise the front end. In the back-end, we've got total visibility to track key metrics and manage reviews. Stuart & the team take customer support to the next level! They've gone out of their way to help us get up and running and they respond to support queries in MINUTES. I'm excited to see the features they'll roll out next on Junip.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2020

Seamless integration to our site, easy to customize the look and setup, and most importantly, Stuart and the team are super responsive and helpful. Great platform that I'd highly recommend.

Store

Populum

Using app

7 days

Total reviews

5

Average rating

4.8

5 / 5 Share

April 6, 2020

Once my site started to get traffic I was able to use this app for reviews. Very simple to use and looks great. Customer service is outstanding as well, special thanks to Stuart A.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

The Junip team was incredibly fast and helped me make some modifications to my site - this is a great app!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

We have just started using Junip, initially there was a little bit of a glitch with the reviews appearing in our store this was due to the Shopify theme we have chosen, but support was super fast, very helpful, identified what the issue was straight away & fixed the problem very quickly. Our reviews were published on our product listings immediately, so far we are very happy, We can't wait until our customers start posting pics with their feedback. Sonia...

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Very clear and concise dashboard, easy onboarding. Great App!! Looking forward to checking it out in more detail.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

honestly, I have never had a plug in app provide faster pop up chat and email customer service replies. Really seamless setup process. I love how the product rating stars show up on my product photos when you hover your mouse over them. Customer service is lightning fast.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Slick & intuitive customer reviews. The photo reviews feature is awesome and love that we can fully brand everything. Super easy to setup and the support team went above and beyond in helping us integrate.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2020

FINALLY! A review app that isn’t super expensive and/or super janky — this team nailed it! Love Junip! They’re just getting started and it’s already my favourite review app. The ideas behind how their building the app is so fantastic, I can’t wait to see where they go!

Store

Kotn

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Fantastic app! Looks a million times better than other review apps out there. On top of that, they have really, really good customer service, and are able to help with any issue! It's also great being able to have in certain review criteria for specific products. 11/10. Would install again.

Using app

About 7 hours

Total reviews

1

Average rating

5.0