All reviews

Rating Breakdown

  • 5
    97% (530 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2024

We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Awesome customer support!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I haven’t had any issues whatsoever, it was easy to set up, my customers have found it easy to use, I like that it sends an automated mail requesting the review (one less thing to worry about), the support too has been great, this might sound minute but I like that I could customise the colour of the stars to match my brand colours, the fact that the reviews are on the home page actually makes a difference for new customers. Thanks Junip

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Amazing experience and great team of people working in customer support. They go above and beyond to their customer needs and in quick and timely fashion. Wish them all the best.

Using app

7 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 14, 2023

Great tool and great team!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Customer Service Team are really helpful.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews. What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable. It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Junip has been great for us. Easy to use with really helpful onboarding. The support staff have been fantastic and friendly as well :) Can't recommend enough.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 22, 2023

Easy to use tool for gathering reviews! We also really appreciate the support we get from our Junip rep in maximizing review gathering campaigns, troubleshooting when needed, etc.

Store

Reggie

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Although this app wasn't the perfect fit for me, it truly is an amazing app! You are also able to customize it to your branding which is nice. I had the opportunity to speak to Marcus who answered any questions and concerns that I was having about the app. He gave me all the clarification I needed and I will be redownloading in the future when it fits my needs!

Using app

2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 20, 2023

We recently migrated from Stamped to Junip and I was impressed with Junip's documentation and excellent chat support during that process. So far, been very happy with Junip. Would highly recommend to anyone that uses Stamped and is looking for a better reviews app.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

I'm still a small store, but I've worked hard at collecting reviews and Junip makes it very easy! They have a nice free plan for getting started. I like collecting reviews via QR code, direct link, and of course the automation that emails customers after purchase. Junip - help us little guys out with more feature access so we can keep learning how to optimize the store of our dreams!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

If you are on an expensive, stagnant or slow page speed reviews app you should just make the switch. With the support of the Junip team and their tools and automation we were able to fully migrate in a week and cancel our old service. The Klaviyo integration is really seamless and easy to set up from the start and we really didn't lose any time because we can also send campaigns to purchasers who purchased while we were mid-migration. Everything about using the product from the end user experience and the UI for managing is 5 start. If your unhappy with your current provider don't wait, just make the switch and you'll be glad you did.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Easy to use! Great customer service from Malvina.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

Team was very helpful with implementation. We found the process to be seamless and the set up on our site very straightforward. Highly recommend if you are looking for a focused Reviews plug in.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

The UI for managing your reviews/flows is easy to navigate yet comprehensive enough for what you're trying to achieve. Also their support team is super responsive and helpful with answering any questions. The pricing is also very reasonable for the features provided. I can't recommend them enough!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Very easy app to setup, nice designed and functional. Customer support team is brilliant, responsive and helpful. Special shoutout to Leah, who helped me very fast and with a great solution for what I needed.

Using app

2 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

They are incredibly helpful and go above and beyond. Great product that works seamlessly.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

I love how easy and seamless the Junip set up was. It was super easy to transfer from our previous review app without interruption. I am very satisfied with the app!

Using app

11 months

Total reviews

6

Average rating

5.0