Juo for Shopify
Developer
View on App Store

Rating

5.0

feedback

32

Reviews

chart

#11,184

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    91%
  • More than a year
    3%

Reviews Summary

The reviews for the JUO subscription app are polarized, with some users strongly not recommending it due to serious operational problems, unpredictable behavior, and slow customer support. They mention issues like incorrect charges, merging subscriptions without consent, and changing courier selections. On the other hand, positive reviews highlight the app's great features, excellent customer support, ease of use, and flexibility in customizing subscription offerings. Users appreciate the team's responsiveness, innovative functions, and the ability to offer local payment options. Overall, the app seems to have a mix of negative experiences related to functionality and positive experiences related to support and features.

Highlights

Operational problems, unpredictable behavior, slow customer support
Great features, excellent customer support, ease of use
Flexibility in customizing subscription offerings, responsiveness, innovative functions
Issues with incorrect charges, merging subscriptions without consent, changing courier selections
Ability to offer local payment options, positive onboarding experience

Rating Breakdown

  • 5
    100% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (32)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 15, 2026

Juo is one of those apps that i don't mind paying for at all. Great team, great app and just super helpful on installing, thinking with my team and setting things up.

Store

Alua™

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Working with Juo has been a great experience, the team is very responsive and works with you instead of against you to find the best solutions for each part of your business and backend setup. We would highly recommend them and plan on working together with them for many years to come!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Really good support, great migration and onboarding, quick problem solving, nothing but good to tell about my favorite shopify partner!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

A very friendly, responsive team. Always there to help. The app keeps getting better over time, and more and more updates are being rolled out. The team is open for feature requests and to help us with our needs.

Store

Qallo

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Glad I moved over to Juo. I was looking for a custom check-out that facilitates direct debit for subscriptions (which is not possible with most of Shopify's integrations but an absolute must have for The Netherlands). Juo was recommended and the team quickly built the customer integration and moved all subscribers without any hassle or my customers even noticing. Their response time is quick and very solution oriented. As a webshop that is just starting they were very accommodating in finding a solution that works for both parties. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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