World Spice review for K: Free Shipping Bar
Aug. 23, 2023
The bar shows on my live site even though I have only activated it in my backup theme for previewing & configuring. So real customers saw it and that caused some issues. And there's no contact form to reach your support team so here we are.
Developer Reply
We’re truly sorry for the trouble this caused. The bar showing on your live site when it was only meant for your backup theme is definitely not the experience we want for you, and we understand how that could confuse customers. Just to clarify: the app’s bar appears on any theme where it’s activated. Also, our chat support is available directly inside the app for quick help. Thank you for your feedback - it helps us continue to improve. Best regards, KaktusApp team
Developer
Shopify App Store