K: Daily Deals|Checkout Sales
The reviews for K: Daily Deals, Checkout Sales are mixed, with some users experiencing serious issues such as constant crashes, freezes, and billing problems leading to unexpected charges even after deactivating the app. The negative aspects highlighted include technical problems, failed payments, and poor customer support. On the other hand, positive reviews praise the app for its easy usability, prompt and professional customer service, and effectiveness in upselling. Users appreciate the quick response from customer support and the helpful features provided by the app.
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very prompt and professional support. app is easy to use. hopefully, we get many upsells very soon. thank you!
Thank you for your review! Knowing that our support team was able to assist you and make things easier for your store truly encourages us to keep improving. Best regards, Kaktus Team.
This is a great app, and CS respond fast to messages. I've installed one part of the app but I am already looking at what else I can use. 10/10 from me!
Thank you for your positive feedback! We're glad to hear that you find our app useful and that our customer service was able to assist you promptly. Don't hesitate to reach out if you have any further questions or if you need help with anything else. Best regards, KaktusApp team.
Customer service reqcted directly and culd solve my translation issues (thanks Andrian!). As I just installed the app, I need to see now how much impact it has on my AOV.
Thank you for your feedback! We're glad to hear that our customer service team was able to assist you with your issues. We hope that our app will have a positive impact on your average order value, and please feel free to reach out to us if you have any further questions or concerns. Best regards, KaktusApp team.
I think the app would be great if you could actually set anything up... It was full of bugs, the preview did not load correctly. I could not edit anything after creating the funnel. I then tried to set up a new funnel but even that did not work, elements were not loading correctly etc. After installing the app twice and reaching out to their support I gave up. I used Chrome and only got the answer that "it should work with Chrome"....
Hello! It's really pity to hear that from you. While we appreciate all feedback, we tried to contact you multiple times, but never got a reply. We've tested the app in Chrome, and never encountered any issues. (Tested in all type of Chrome and get the same) . If you see our reply, please contact us, and I will be more than happy to help you out. FYI: We have more than 500 users, and 80% of our users use Chrome, none of them encountered this issue.
excellent customer service. I love how easy this app is and great for upselling. i highly recommend.
Thank you for taking the time to share your positive experience with our app and customer service! We're thrilled to hear that you found it easy to use and helpful for upselling. If you ever need any further assistance, please don't hesitate to reach out to us. Thanks for recommending our app! Best regards, KaktusApp team.
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