Kandid: ChatGPT For E‑commerce
AI chatbot trained on your store data to engage more...
Rating
5.0
feedback
9
chart
#2,771
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
89%
-
More than a year
0%
Reviews Summary
Kandid AI has received overwhelmingly positive reviews from ecommerce merchants who have integrated it into their online stores. Users have highlighted the app's ability to streamline operations, improve response times, enhance efficiency, reduce manual effort, and facilitate consistent communication with customers. The AI chatbot feature has been praised for its accuracy in answering queries, providing product recommendations, and creating a friendly and human-like interaction with shoppers. Customers appreciate the quick responses and the overall improvement in support efficiency. The team behind Kandid AI is commended for being supportive, responsive, proactive in shipping out improvements, and providing excellent guidance and customer support.
Highlights
Review RSS Feed
All reviews
May 18, 2026
Integrating Kandid AI has streamlined our systems end-to-end, making operations significantly more seamless. It has not only improved our response time but also enhanced overall efficiency, reduced manual effort, and enabled more consistent, reliable communication across touchpoints. The result is a smoother experience for both our team and our customers.
April 21, 2026
We have plugged in Kandid AI's sales bot and we have seen green shoots in the form of influenced orders. The product is neat, good UI / UX and specially the native cart is something which I have not seen with other players. They have also built a custom PDP widget which has a great adoption. The brain / team behind this product is solid and very responsive.
April 9, 2026
We’ve been using Kandid AI for Frido Mobility, and it has been a fantastic addition to our store. The product itself is very intuitive and does a great job of engaging customers and handling queries effectively. What really stands out, though, is the team. They are very supportive, responsive, and always ready to help with any customizations or technical questions we have. It’s rare to find an app where both the technology and the service are of such high quality. Highly recommended for any brand looking to scale their sales and support!
Nov. 21, 2025
Kandid AI has significantly elevated our customer-experience stack at SkinInspired. The platform delivers high-fidelity responses, understands complex skincare queries, and mirrors our dermatologist-led brand voice with impressive precision. Operationally, it has streamlined our support flow, reduced manual intervention, and improved first-response resolution across key touchpoints. What stands out is the system’s contextual intelligence — it adapts to ingredient-level questions, regimen guidance, and product recommendations without diluting brand accuracy. The onboarding was seamless, the interface is intuitive, and their team is proactive in refinement and training cycles. Overall, Kandid AI has become a dependable CX enabler for us, driving both efficiency and customer satisfaction. Highly recommended for brands seeking scalable, intelligent, and brand-aligned conversational automation.
Nov. 19, 2025
Kandid AI Chat Bot has made our Suroskie experience so much smoother. It instantly answers customer queries, guides shoppers with product recommendations, and feels super friendly and human-like. Our customers love the quick responses, and it has definitely improved our support efficiency. Highly recommended!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more