COD Form & Builder ‑ KashPay

Reviews Summary

The reviews for the KashPay COD Form Builder app are quite mixed, with both positive and negative feedback from users. One of the positive aspects highlighted by users is the app's ability to simplify the Cash on Delivery (COD) process by allowing for customized forms at checkout. Users appreciated the clean and simple COD form that eliminated unnecessary fields, making it easier for customers to place orders. Additionally, the app was praised for its user-friendly interface, quick setup, and responsive customer support, making it a valuable tool for managing COD orders efficiently. On the other hand, some users expressed dissatisfaction with certain aspects of the app. Issues such as manual data entry for courier portals, inventory status not updating correctly, and sold-out items still being available for sale were mentioned as drawbacks. Furthermore, there were complaints about the app creating additional details tags instead of adding delivery details to the shipping section in Shopify, leading to manual input of shipping information for each order. Despite these negative points, the majority of users found the app helpful in streamlining COD processes and enhancing customer experience.