Keep on Hold Wishlist
Shopify Wishlist - Keep Products on Hold and Save for...
Rating
4.4
feedback
5
chart
#4,058
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
40%
-
Less than a year
60%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the ease of customization, integration, and use. Customers appreciate the excellent customer support provided by the app's team, with quick responses and helpful assistance. However, there are a few mentions of slow response times and issues with communication, which have led to some dissatisfaction. Overall, the app seems to offer valuable features and support, making it recommended by users for its functionality and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 3, 2022
The app is nice and really simple to customize, use and integrate, and the customer supports works perfectly when you ask them for help! Totally recommended
March 28, 2022
Update: Unfortunately the low respond time is still noticable. I reported an issue and my mail is ignored since days. I had to downrank my experience with this app again, hope that gets better in the future.
Aug. 23, 2021
Great customer service. There were a lot of UI difficulties right out of the gate, but luckily, their customer support was very helpful in making tweaks for me. I also discovered a bug shortly after installing and they had it fixed within a week. I do recommend this app and I think it will bring a nice set of features to my website for my customers.
May 17, 2021
As the owner of Sentient Beauty Vegan Cosmetics and Holistic Living, I appreciate what it takes to try to give impeccable customer service. The foundation of the customer service I experienced from Amanda/Keep On Hold is friendly, professional, and diligent customer service. Amanda reached out to me to let me know that they had made a few updates, and followed up on how I liked it and to refine it for me. I appreciate you, Amanda! Barbara/SB CEO
Using app
About 1 month
Total reviews
5
Average rating
5.0
April 16, 2021
This is better than I even expected! We had an issue since we used a customized theme, and the support staff was EXCELLENT and fixed it right away! People LOVE this feature and we love that we can track what people have saved for later, and also change the name of the program to fit into our branding! All around an excellent program for the price!
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