Keep on Hold Wishlist
Shopify Wishlist - Keep Products on Hold and Save for...
Rating
4.6
feedback
8
chart
#3,117
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
12%
-
Less than a month
12%
-
Less than a year
62%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, highlighting the ease of customization, integration, and use. Customers appreciate the excellent customer support provided by the app team, with quick responses and helpful assistance. Users have reported improvements in their store's add-to-cart rate and overall customer service experience. However, there are a few mentions of slow response times to reported issues, which have led to some dissatisfaction. Overall, the app is recommended for its user-friendly features and responsive customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 3, 2022
The app is nice and really simple to customize, use and integrate, and the customer supports works perfectly when you ask them for help! Totally recommended
March 28, 2022
Update: Unfortunately the low respond time is still noticable. I reported an issue and my mail is ignored since days. I had to downrank my experience with this app again, hope that gets better in the future.
Aug. 23, 2021
Great customer service. There were a lot of UI difficulties right out of the gate, but luckily, their customer support was very helpful in making tweaks for me. I also discovered a bug shortly after installing and they had it fixed within a week. I do recommend this app and I think it will bring a nice set of features to my website for my customers.
May 17, 2021
As the owner of Sentient Beauty Vegan Cosmetics and Holistic Living, I appreciate what it takes to try to give impeccable customer service. The foundation of the customer service I experienced from Amanda/Keep On Hold is friendly, professional, and diligent customer service. Amanda reached out to me to let me know that they had made a few updates, and followed up on how I liked it and to refine it for me. I appreciate you, Amanda! Barbara/SB CEO
Using app
9 months
Total reviews
5
Average rating
5.0
May 13, 2021
App was easy to setup. The add to cart rate of my store has been improved. The costumer service is also great. Highly recommended.
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